I was told that the service would only take an hour; however I was there for 2.5 hours. The service was great, but I wish it didn’t take us long. My car is running fine and I am very grateful for that.
Brandon has always been and continues to be an excellent advisor.
Great experience! As always!
Very Professional service from Erik.
Thank you for always taking such good care of our car and for your wonderful customer service!
Mark was very efficient, friendly and helpful. He answered all of my concerns.
Tony is the one of the best service advisors I have had the pleasure of working with. He exceeded my expectations in taking care of my car’s issue by working with Lexus to cover the expense. He is a great asset to your service team, making sure I felt like the most important person there.
Adrian was courteous, informative and efficient. I left feeling satisfied. Great service.
George was very helpful and he had great communication. He made my overall experience wonderful.
Always ALWAYS excellent service here - advice is honest and gets me what I need. Jeff, Dan, Cassie... they're my go to crew along with Micah who makes sure my car and any loaner i need is ready and perfect. Amenities while I wait allow me to get things done comfortably, too. Thank you team!
Jesse is truly wonderful. He always makes time to support and meet my needs, and I sincerely appreciate all his dedicated effort.
We are really satisfied with all the service she provided for us, thanks
Courteous and prompt to message back. Thank you
My representative Tino was excellent. Also the crew got my vehicle done in a timely mannet.
I was approached by a service rep the moment I pulled in. They were very attentive, for my first time service on my Lexus new ES 350 which was done even earlier than expected. Maria was awesome! I had another matter about my car that she was quick to attend to and have it inspected and then order the part that same day!
Yes very satisfied with the service and what was needed to be replaced and fixed. Christian is very informative with his information. He is very safe with information, because he cares for his customers. If something needs attention he lets you know. He is very good at building customer rapport, he stays in touch and touches bases with the customer overall with what your Lexus needs. For instance, what’s happening in the back with the vehicle and what further small issues were found or could possibly get worse over time. Very knowledgeable. He meets customer expectations and if he can accommodate he will do so..
Social