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Service Center Review Summary
5 out of 5
2/7/2026
Erin is always friendly. She kept my wife informed of progress and also checked on occasionally to make sure she didn't need anything.
1 out of 5
2/6/2026
This was the most frustrating engagement I’ve ever had with a JLR dealership. Having owned 5 JLR vehicles over the years, this experience has left me truly questioning my
brand loyalty. This dealership in my
opinion is a poor representative of what the JLR experience should be.
4 out of 5
2/6/2026
Staff members are very well trained and polite. Customer service make you feel comfortable in explaining to you how long the process will take on checking your vehicle in being video inspection. I would recommend this dealership to all my friends.
5 out of 5
2/5/2026
As always, Katerina and your service team were awesome !
5 out of 5
2/5/2026
Katerina was great to work with. She was extremely professional, friendly and helpful! She always kept me up to date and my vehicle repairs! She’s a keeper :-)
5 out of 5
2/5/2026
Noah was great to work with. Exceeded my expectations.
4 out of 5
2/5/2026
Fast,Friendly and not overly pretentious.
Awesome experience.
Thanks
5 out of 5
2/5/2026
Great customer service
5 out of 5
2/3/2026
Thanks to Aaron for such great service and for taking care of me from start to finish.
5 out of 5
2/1/2026
Thank you
4 out of 5
2/1/2026
Kat was awesome! She kept me informed and I appreciate her thoroughness. She is very personable and we had a great talk while I waited.
5 out of 5
2/1/2026
She was extremely helpful.
5 out of 5
1/31/2026
Excellent customer service!
4 out of 5
1/31/2026
Katerina was amazing. She went above and beyond to make sure the dealership took care of us. I wish all experiences went this smoothly.
1 out of 5
1/28/2026
I don’t even have a Land Rover or a Jaguar. Why is this dealer sending me spam?
5 out of 5
1/28/2026
Leland Paxon was a thoroughly pleasant addition to my day. Very knowledgeable, engaging and ready to be any help I needed.
1 out of 5
1/28/2026
Communication is lacking and overall the experience has been unprofessional on so many levels. I am no longer comfortable with your dealership taking care of my car, it wasn’t even fixed today but I took it back because I don’t trust you guys to help or not bring it back with another issue I have to pay for. This isn’t just from the last couple months, it has been everytime I’ve brought in the car last year. I will never go back and I no longer trust your dealership.
5 out of 5
1/27/2026
Thank you Joe F. I appreciate all your help in making my experience as well as possible. Thank you for my loaner during this last week. My experience was possible because of your professionalism. I hope you recover speedily from your accident.
5 out of 5
1/24/2026
Amazing service from Leland once again! I towed my Jaguar from California to AZ as I always have the best experience with customer service at this location. Thank you again for all your hard work and professionalism.
4 out of 5
1/24/2026
Still waiting to meet Leland face-to-face. Just phone and text so far.
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