Was put on hold multiple times with very long delays. I was trying to pay like I always do and got tired of holding. Figured you would call when you wanted your money.
Everything was perfect!!!
Marty did a great job helping me with my repair on our truck.
Great service! Everything from service to timelines was fantastic! Great crew!!
Extremely happy about the quick & courteous service today!
Thanks for the friendly, fast service! I always enjoy coming to Johnsons in New Richmond!
Marty is awesome best service manager I have ever dealt with thats what will keep me coming back to Johnsons is people like him
Very knowledgeable and helpful
Great customer service always! Remembers me by name and always makes sure that I get what I need done on my car. Overall, amazing :)
Kept me informed on my vehicle. Thank you
Seth went the extra mile to make sure my vehicle was leaving the lot in to working comforting for my safety
He did great for helping me
Despite not having a loaner vehicle available to me, during my first visit, Coulton hear out my frustrations. When I returned, a week later, and once the part(s) were in, the promised loaner vehicle was available to me. Coulton kept me up to date via a phone call, when the repair was not completed the same day, as originally expected. He followed up with me the following Monday, as promised, as well as on Tuesday, once the vehicle was finished. I believe that Coulton likely waived the diagnostic fee, which has historically been charged to verify my proposed repair; if this is the case, I appreciate his use of judgement due to my initial frustration(s). The repair appears to have been done professionally, which I appreciate. Thank you.
Always great service! Keep up the great work!!
Nate is very professional I would recommend Johnson ford to all my friends
Colton's excellent customer service and his attention to detail in ensuring the service to my vehicle is correct the first time makes doing business with Johnson Ford a pleasure.
Johnson Motors is our choice to receive excellent service.
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