Kocourek Automotive Group

Very knowledgeable and professional .

Great people thank you all.

Everyone was so nice and helpful

They did a great job.

Your prices for service are outrageous.

Service from Joe was great. He handled everything and explained what was needed and why. After the work was done, he went over the bill with me and explained each step of what was done.

At checkin I reported passenger side fluid not working and drivers identified applies only couple inches on window. Also report travel assist error displaying intermittently all year round. I askedbthatverror logs be looked at and washer issue fixed. At payment I asked for confirmation these were done. Was told they cleaned washer novel's and didn't see anything in logs. Neither of these items were in the work order. I never received copy of inspection either. I called service advisor15 mins after leaving had to leave message. Day 3 I finally spoke to advisor. When I questioned him how the technician knew to inspect two issues he admitted he forgot to tellthe tech and they were not looked at. I live 90.mins away and will have to take another vacation day ro bring car back. I shared repairs need to be done same day for I cannot make a 3rd trip. Very disappointed

Very kind, professional and respectful. Explained everything very well. Even held the door for me when entering and exiting.

Excellent service.well done.

Kevin did a great job of explaining and communicating everything that was happening with my vehicle. He was always willing to answer any questions I had throughout the entire process. Excellent customer service and great team of employees also.

Excellent!

You guys rock! Thanks for being willing to pick up car and return to my place of employment when done. The car wash was unexpected.

Kevin was cordial and efficient.

Shawn is awesome. Very thorough. Appreciate the level of service he provides.

Sean was great- knowledgeable and very pleasant

Sean was thorough, very well educated and communicated very well.

Took way to long

Professional and courteous service and follow up.

Very thorough and explained everything. Helped me make sure I got the service done I needed and wanted.

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