Service Center

Real Reviews From Verified Customers

Elizabeth K.
5 out of 5
3/2/2021
Jordan is always friendly and knowledgeable. He is a pleasure to work with
Carolyn M.
5 out of 5
3/2/2021
Mace is a lovely young lady. She is friendly, personable and, importantly, knowledgeable. Thank you, Mace! The Magans
Jonathan S.
4 out of 5
3/2/2021
Teaf
Gary S.
5 out of 5
3/2/2021
Super friendly service!
Connie S.
4 out of 5
3/2/2021
Two times in a row now, vehicle not washed. Power washer down. ????
Rebekah H.
5 out of 5
3/2/2021
Jerald is always courteous, polite and knowledgeable about what’s going on!
Joshua S.
5 out of 5
2/27/2021
Staff were professional and friendly
Rhonda V.
5 out of 5
2/27/2021
The Koucerek staff are amazing.
Matt L.
5 out of 5
2/27/2021
Dylan did a great job setting up my car for an oil change and changing a wheel bearing. While changing the oil they found some issues and my CNA warranty covered everything. Dylan did a great job keeping me up to date on the status of my Subaru!
Denise F.
5 out of 5
2/26/2021
George is super friendly! He’s made the 2 hours I travel to Reach your facility worth the time and effort and always makes Sure the service is done in a timely fashion.
Mary R.
5 out of 5
2/26/2021
Damien is always friendly. He makes sure that if any additional repairs should be made, that I fully understand the nature of the work and whether it needs to be done immediately or can wait. He always goes the extra mile to make sure that I'm completely satisfied with the service I receive--and I appreciate that!
Milo S.
5 out of 5
2/26/2021
My recent visit to Kocourek was shorter then the estimate the service writer found me in the lounge and informed me my vehicle was finished, she reviewed the procedures performed by the tech and escorted me to the area where my vehicle was located and thanked me for the visit. I then left and my Escape has been doing well since. Thank You. Milo S
James M.
5 out of 5
2/26/2021
As always thanks for all you do. I come here from Holcombe Wi which is 1 1/2 hrs away and absolutely love how you treat my wife and I. Always easy to schedule, excellent description of maintenance needed, and a car wash when done. Every thing is clean and neat. Everyone is COVID conscience too. Great job to all!
Kristina B.
5 out of 5
2/26/2021
Thanks!
Deanna N.
5 out of 5
2/26/2021
Always a pleasure to work with Kocourek
Bill J.
5 out of 5
2/26/2021
I was very happy with Melissa's Baker and my Kocourek experience!
Kelly K.
5 out of 5
2/26/2021
Awesome service, I was pleasantly surprised by my car wash !
Celeste H.
5 out of 5
2/26/2021
Very professional Very courteous
Susie B.
5 out of 5
2/26/2021
Melissa was very knowledgeable and very helpful. Pleasant and polite also.
Jerry P.
5 out of 5
2/25/2021
Answered F150 questions with cold weather warming up vehicle. Recall back camera replacement went well

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