It was a pleasure and a wonderful experience to have Julian as a service associate. The entire process was perfect and efficient. His communication with me was exceptional. I was very pleased with my experience with the service department.
just curious to know why i got charged $15.00 for environmental/disposal fee when the only work performed on my 2018 Acura RDX was a key/fob programming. I asked the cashier about the fee and he said “everybody gets charged this fee, no matter what” ...really? Other than that customer service was good.
Excellent service and friendly staff.
Excellent service and very fast. The guy was very profesional. I am very happy with Acura Esserman dealer
He is an excellent person, his work is very professional, thank you
Great experience, thanks !
Julian was a pleasure to deal with, and was always courteous and kept me regularly informed . This level of service is what has kept me returning to your location for almost 10 years.
Excellent and rapid service
Saili is reliable, knowledgeable and effective.
Very attentive and helpful staff. Keep it up!
She's super kind. Fast and efficient.
Always.
Julio Serra is an excellent individual, always taking care of little details.
Roberto Correa was very attentive, captured my concerns and took action on them. Excellent service experience that keep my trust in Esserman Volkswagen at very high levels. Thank you. Fernando G
Excellent service, very professional and courteous.
We are very pleased with our Service Rep.
Ciro Ulloa is very professional, attentive and has
a positive attitude. We are lucky to have him as
our Service Rep.
Excellent service. He went the extra mile with my car and dedicate time to solve the problems . Very knowledgeable.
Rene was very helpful and patient, explaining and showing us how to use the navigation system. He answered all of our questions. I highly recommend his service!!
Julian was very cordial and showed genuine interest and willingness to help. Love esserman volkswagen
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