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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2299 reviews 76%
4 star 556 reviews 18%
3 star 36 reviews 1%
2 star 80 reviews 3%
1 star 56 reviews 2%
Review Us
Francisco M.
5 out of 5
4/19/2020
This was a great experience, everyone was very helpful and professional. I will definitely use this service again!
Johanny D.
4 out of 5
4/19/2020
Very helpful, kept in touch at all times my car was picked up and delivered as promised .
Ignacio L.
5 out of 5
4/18/2020
Great experience
Gema S.
5 out of 5
4/18/2020
Very nice and helpful staff... specially saili almeida service advisor 7896. Nice and helpful.
Frederico C.
5 out of 5
4/18/2020
Very good customers service!
Roberto G.
5 out of 5
4/18/2020
Excellent service
Keith C.
5 out of 5
4/18/2020
Was welcomed with a great attitude, friendly and courteous. As always, the service was professional. Thank you.
Erick S.
5 out of 5
4/18/2020
Julio have me great hospitality and customer service. Thank you
Carlos V.
4 out of 5
4/18/2020
Roberto Correa always delivers a great customer experience. Both of my vehicles are service at your dealership, as long as you have service advisors with the same qualities as Roberto your service department will keep bringing in customers.
Alejandro P.
5 out of 5
4/18/2020
Excellent Service
Jorge D.
5 out of 5
4/18/2020
Julian was very courteous and professional. Made sure I received the best service. Very happy with the customer service I received.
Olga C.
5 out of 5
4/18/2020
Thank you for making it easier
Israel I.
5 out of 5
4/17/2020
I loved the attention and the quick service! The valet service was also wonderful during these hard times.
ARODYS D.
5 out of 5
4/17/2020
Excelrnte servivio y atención al cliente
Reinhard I.
5 out of 5
4/17/2020
Saili is always very helpful and friendly, I am very satisfied with the level of service she consistently provides. She is an asset to your company.
Karen B.
4 out of 5
4/17/2020
Very supportive and honest. They were patient and understanding as we had some decisions to make. They also delivered car after service due to our difficulty to pick it up. Thanks
Susan T.
2 out of 5
4/17/2020
As I sat in the waiting area I saw 5 or 6 employees walk thru or get coffee who were not wearing face masks. They were also talking and laughing so moisture from their mouth was hitting the air around me. Move the coffee machine to an employee only area and make sure anyone who walks through the waiting area is wearing a mask. Not pleased with Esserman at all.
Johanna P.
5 out of 5
4/16/2020
Great service!
Bart C.
5 out of 5
4/16/2020
Great service advisor kept me informed on progress of service etc. Transportation was also very convenient and safe per pandemic.
Maidell L.
5 out of 5
4/16/2020
Ver good serviceeee

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