Great explanation and completely satisfied for honesty!
I love you Dan. Lol..He was very polite and made sure that I understand all the terminalogy of car repair 101. Lol. Thank You!!
Jack was very friendly and helpful. Answered all my questions and let me know exactly what services were recommended and the price. Much appreciated being able to he e no contact pickup. Excellent customer service, I would recommend to a friend.
Prompt check-in. Excellent customer service.
I was satisfied with the service but would have appreciated a welcome or acknowledgement when I entered the customer service area.
Thank you, service is always great!
Called twice to find out how we could get $115 worth of parts that I don't need restocked. Got zero calls back about this. The parts were put in my vehicle when I picked it up, which I did not want. The whole experience was a disappointment. After being a loyal Fred Beans Ford customer since 2018, I am done. Plan on taking my business to John Kennedy Ford in Conshi.
Felt very safe with your Covid procedures and treated very professionally.
Always satisfied when vehicle is in Jays hands
Jay made the whole process go smoothly.
As always, Brian was fantastic! He's been so helpful. I've had bad service experiences in the past and he has more than made up for that. Because of this, I will be purchasing my next vehicle from your company.
I will mention the outstanding performance from cory and your team.
Mark Rio and another man were very helpful
Thank you for finally taking care of my jeep for me !!! Very happy to have this leak fixed!! Thank you again stacy
Had to wait for part to come in. In the end everything was good.
Chris was friendly and took the time to talk with me and address all my concerns I had. He is a great member of your team and his customer service helped ease the cost of a hefty bill on a vehicle I purchased from Fred Beans only a handful of months ago.
Great service. Friendly and informative.
Appreciate the true contactless service including thorough sanitizing of my vehicle before returning it. Minh was actual service advisor today and did a very good job
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