Wasn't happy they wanted to charge me over $5600 for work. $2500 to replace low beam bulbs, retork steering, and replace exhaust manifold to pass inspection! Had car on Tues and part wasn't to be in till next mon and could put on Tues. i told him i needed car and couldn't leave it sit there for a week. i would pick car up and bring back sun he said I had to pay up front And would have to reschedule the work when the part came in. Cancelled work And taking elsewhere. Just realized today that engine cover was just laid on top. Also there were two covers that were taken off back towards dash and there was a loose cap looking piece sitting in each of the holes along with the cover. I forked out over $300 for diagnosis and failed inspection the least they could have done was put it back together the way it was.
Excellent service thanks to all Kim,Jay and Kevin Seaman great team!
Very good service
Christopher was very attentive and explained this issues that I was concerned with which was normal to my Jeep thx see for my next routine service
David M
Sara was great. Friendly and efficient.
Complimentary car wash not received, didn't have time to deal with it. Lady in front of me had same issue, she spoke up about it, service tech tried to say they did...it was obvious they did not! Not the first time this has happened either.
Mike is great cashier was not friendly and she was rude I spent overx1100
Dollars...she was rough
Mark took time with me on the phone ahead of time to explain the new no-contact procedures in place for protection against the spread of coronavirus, which was very appreciated. The car was done earlier than promised and everything was perfect.
You put Keenan Motors to shame . Fred Beans consistently delivers the kind of service customers applaud . Well done .
Ican not say enough about John. He is such a caring person. If he ever leaves so do i...
Great service that was safely conducted in the current pandemic situation. Thank you!
Mark was great as always. He is very professional, helpful and friendly. He explains everything and treats me with respect. I always have a very good experience with him and the service department.
Our car was ready for pick up when Jesse said it would be. That means a lot.
Repairs were made in less time than he told me it would take. Always good when it doesn’t take as long as they quoted.
Great communication as to process of repairs
This was our first experience having our car serviced at Fred Beans and the experience was completely satisfying. It’s a little farther for us to travel to Fred Beans but well worth the effort. Everyone was very nice and kept us informed of the status notifying us as soon as the car was done. Thank you!
Everyone was very nice. New renovations look very airy and clean!
No coffee though...
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