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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3030 reviews 72%
4 star 670 reviews 16%
3 star 124 reviews 3%
2 star 196 reviews 5%
1 star 214 reviews 5%
Review Us
JOSEPH W.
5 out of 5
7/26/2020
Richard and Sharon provided a wonderful service experience as well as Phil the tech who I trust with my vehicles. Thank you
Dino P.
4 out of 5
7/26/2020
Fine service in all respects. Thak you
Jeffrey P.
5 out of 5
7/26/2020
Jay was great! Super informative, respectful, and answered all my questions. He even made me another appointment at the time that worked for me for additional service. A+++ service team member.
Rachel C.
5 out of 5
7/26/2020
Thank you!
Kathy M.
5 out of 5
7/26/2020
Thank you
Christoph V.
5 out of 5
7/26/2020
Great job Christine
Lawrence R.
4 out of 5
7/25/2020
Great service technician!
Brent G.
5 out of 5
7/25/2020
They did a great job
Michael M.
5 out of 5
7/25/2020
All good
KENNETH H.
1 out of 5
7/25/2020
It wasn't completely explained to me about the brake pedal that you put your foot on and the brakes pad needed to stop your vehicle when you press the brakes. I was advised that I needed it to pass inspection but wasnt advised the cost plus labor to put something on that wount even have taken 1 minutes but I was charged 25.00 in labor! I also dont feel that my vehicle was taken for an on the road test ride after the service was complete, based on the mileage compared ot when I dropped it off.
Alexander Z.
5 out of 5
7/25/2020
Excellent service and great customer attention!
Maria D.
5 out of 5
7/25/2020
Thank you so much for the excellent service!
Leanne C.
2 out of 5
7/25/2020
Jay did a great job staying in touch with me. The salesman Phil has also taken a lot of calls and has tried to help. Unfortunately the problem still has not been fixed. At this point I’m going to schedule the repair at another Lincoln dealer. All my cars (30 years) have been purchased at Fred Beans and i have never had a problem. This has taken a lot of my time away from my job and family.
ELVIN O.
5 out of 5
7/25/2020
Excellent service . Everything was explained and informed to me.
SHARON M.
4 out of 5
7/25/2020
Everything was completed and faster than expected
Kathy L.
5 out of 5
7/25/2020
I always receive the best service from Fred Beans. Corey was very knowledgeable about things I was concerned with.
Kevin K.
5 out of 5
7/25/2020
Fred Beans is always a good experience.
Cira A.
5 out of 5
7/25/2020
the lady that helped me today at the service so helpful. I am getting more service done Monday
ADRIANO S.
5 out of 5
7/25/2020
Fredrick did a great job!
Pamela O.
4 out of 5
7/25/2020
Jesse was really friendly and helpful! I hope he is around next year when I need another inspection!

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