Shawn Freeny was great to work with
My car wasn't clean I'm very frustrated with the service.
I will see Chris after I have driven 1800 miles for my next appointment.Thank you !
Only issue was whoever parked my truck squeezed it into a spot so small and on an angle between 2 cars I had to force my way in without hitting my doors.
All around awesome! Came in early because I had a nail in my tire- no appointment- took me right away - had coffee, watched t.v and chilled out! I was very pleased!
Trust to keep my vehicle safe running order
My service appt went very smoothly and Charles kept me informed all the way!
Spent the time needed to solve the problem
Smooth process all staff very helpful thank you
The complementary shuttle service that was offered needs to improve. I waited for approximate 40 minutes and eventually my car was ready about the same time the shuttle arrived. Did not get the opportunity to use.
There was black marks on the front fender and driver’s side door
They were not there before service. I was able to use rubbing compound to remove the scratches. I’m not happy
KARI Hyland was great to work with and she responded to my dissatisfaction
It just takes a few minutes to review ones work before they say it’s done
The gentleman that helped me was fantastic! He was cheerful, explained things well, and kept me updated. I really appreciated it. One suggestion that
I will give, after sitting in the waiting room for a little over two hours, is that the experience would be better if the employees had their own coffee machine to use in their part of the building. Oftentimes when people are sitting in a waiting room, they want to read or look at their phone to pass the time, and employees were coming up to use the coffee machine and they would strike up conversations with each other or talk loudly to the receptionist. I appreciate good rapport in a business, but it’s distracting. One employee actually belched loudly when walking up to talk to the receptionist and it was disgusting and unprofessional.
Easy to work with. Kept me updated. They honor their word. You can trust them
John is a true professional. He takes care of you and your car in an an extremely timely manner and makes sure you are 100% satisfied. He is genuinely caring and most personable.
So far so good. Thank you
Thank you for taking great care of my car.
SELTOS !! Will be back to look at that in a couple more months
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