Jesse was very professional and very helpful.
Calvin and his team do a great job Including the gentleman that picks it up.
Yes you gave me a loaner, yes you got the hood latch fixed, yes it was the price quoted. No points inspection at all, as you would have filled up the windshield wiper fluid that was empty and the reason I had to open the hood. Tires not checked, one way down, no comment on the exhaust that is darker than usual only that it was not time for an oil change. Took3 days to do, for one latch. yes they are kind and attentive but I have no idea if anything has been checked as they said they have done as nothing else touched. Quote given for hatch struts, I declined to do, horn not working, did they actually look at the mechanism as it's not working today either? I am sorry to give this bad report but I think you have to step up the communication between all parties. Extra emails saying nothing important are just irritating because I have just called and got the answer. Thank you for the loaner, a large atlas as I have to transport a wheelchair and disabled husband.
He got my vehicle in & out before the shop closed @ 3 pm on Saturday. I was the last arrival around 2:15 pm. Thank Jesse as well. They made my day! ????????
Andy always takes care of me. I am very pleased with my relationship with Fred Beans, West Chester PA.
Service, friendly and quality good. Always feel I am overcharged for the services. When I compare to other repair shops fred Beans appears to be 25-30% higher
All played true as my salesman, Hafez Rozotitold me about the quick service complimentary-coffee and cookies. I even got speak with him while i was getting my services taken care of.thank you all as a team of professionalism
Always excellent service, always exceeds my expectations. The whole service team really is excellent . They seem to work very well together.
Excellent customer service. Thank you, Kari
Friendly, informative and accommodating.
Thanks again for the exceptional service!
Jesse was very helpful and accommodating. Was very pleased with the service.
Thank you. Glad that I can come back for service where we bought the car.
Andy was very good with customer service . I look forward to a continuing relationship
I had to ask for my multipoint inspection otherwise great!
Chris is #1 on my list. He is always polite and goes out of his way to make sure that my car is taken care of properly. After Justin and Nick I didn't think any one would be able to handle us "regulars". But Chris sure does. I always ask for him when it comes time to service my car. Great personality.
Awsome manager got me in and out quickly
I was completely satisfied
Thank you for the 5 star service
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