Everyone at Fred Beans of Newtown is GREAT! VERY professional and they get the job done! Thank you!
Absolutely, you guys did an a plus job. Thanks a ton !
Jack is always helpful, straightforward;
I brought my truck in for a front differential leak and I was told the pinion seal is leaking and would be covered under warranty. I said sure go ahead and do it. They recommend I do a front differential service as well. I got the price and I said okay sure it needs to be done. Now before I brought the truck in I noticed the differential had oil leaking because I was doing an oil change and checked the undercarriage. I took pictures of the leaking area before bringing it in. After all the services were completed I asked the service advisor if when the differential was being serviced did the technician removed the diff cover and clean the gears and then install a new seal and new fluid? He replied yes. When I get home I checked under the vehicle and the cover was never taken off! The old seal is still there! How can I trust you guys did any work to my truck? I shouldn’t have to double check after you guys tell me it done. I want to trust you guys. I am bringing it back in tomorrow April 10th 2020 at 8am to have this resolved once and for all the proper way. Not happy.
Excellent customer service
A+ Rating
My service gets a 5 star rating??????????
My service manager Cory was very knowledgeable, professional, and personable.
He went above and beyond with his customer service!
I am one VERY satisfied customer!
Ray did an excellent job. Thanks to you all for being there
My correct name is Sean Holberg
Check backs by phone were timely and personnel very helpful.
Good customer service thanks
Jay the service manager and the technician who performed my service were both incredibly professional, efficient, and accommodating. They really went above and beyond, and exceeded my expectations. Chris A. was very helpful and proactive in helping me set up my appointment such that I could be in and out as quickly as possible.
This was the first time I had a service performed at Fred ****’s, and I was really, really impressed. It makes me very happy that I purchased my truck from you.
Excellent helpful service department especially during such a scary time! Great work by all!!
Great service during this time in the US with the virus. Thank you
Good service, well done- but there was a foot print stain on mats
Andy was very attentive and accommodating. A pleasure to work with today!
I am always satisfied with my service at Fred Beans Jeep.
Charles was excellent to work. His customer service was top notch. This was my first experience with Fred Beans and I would be happy to bring my vehicle back for servicing in the future.
The pick up and delivery was excellent and the only reason I would do this at this time. Thank you
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