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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3030 reviews 72%
4 star 670 reviews 16%
3 star 124 reviews 3%
2 star 196 reviews 5%
1 star 214 reviews 5%
Review Us
RICHARD C.
5 out of 5
4/28/2020
John and the team always does a great job.
BRIANNA L.
5 out of 5
4/28/2020
She was very kind and professional
ALBERT C.
5 out of 5
4/28/2020
Great service as usual. Great service team!!????????????????????
Virginia F.
4 out of 5
4/28/2020
Was glad they came and got my car and brought it back during coronavirus orders
Hector R.
5 out of 5
4/28/2020
Nice
Melissa F.
4 out of 5
4/28/2020
Marc Freilich is wonderful! He’s so professional and always makes sure my car doesn’t leave the dealership until all is as it needs to be. I will purchase my next new car from Fred Beans because of Marc! Kudos.
Deborah P.
4 out of 5
4/28/2020
My daughter's car got towed here from route 81. Cory was wonderful trying to figure out what was going on with the car and keeping me informed. I appreciate all of your help!
Scott T.
5 out of 5
4/28/2020
Excellent job
JEAN D.
1 out of 5
4/28/2020
Unfortunately our working key fob now does not work and when used to manually unlock the car, it triggers the horn alarm. Very dissatisfied so naturally this needs fixing.
ANDREW Y.
5 out of 5
4/28/2020
Great service, as always!
Jillian G.
5 out of 5
4/27/2020
Very helpful and informative.
Charlie H.
5 out of 5
4/27/2020
My service provider Scott was outstanding and extremely professional.
Theresa W.
5 out of 5
4/27/2020
As usual everyone was polite, adhered to CDC guidelines and completed the work requested.
Adam W.
5 out of 5
4/27/2020
Very polite and friendly. Fast service.
Marisa T.
5 out of 5
4/27/2020
Theresa is always fantastic!
Stephen J.
4 out of 5
4/27/2020
Honest straight forward I am very comfortable to work with him
GERRI G.
5 out of 5
4/27/2020
Was completed more quickly than expected.
Douglas W.
5 out of 5
4/27/2020
Mike from Fred Beans was exceptional in his polite, friendly service. My experience with Fred Beans was top notch under difficult Coronavirus circumstances. Thank you Mike O. For your service.
Lisa N.
4 out of 5
4/27/2020
My only question is that my husband was told service is needed every 5000 miles. My car was at approximately 7300 miles and the next service mileage on the sticker in my car says 11,054. That’s not 5000. Should it be 5000 miles from the 7300? Thank you. Lisa N
JESSICA R.
1 out of 5
4/27/2020
Came in for recall notices. Got a call, there was a nail in my tire, though the tire was holding air. Only offer to fix was over $400 in new tires or put on the “spare.”. A $20 repair is all it needed (which I did at a different garage on my way home). Shameless up selling doesn’t build trust, I won’t be back.

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