Fred Beans Family of Dealerships Corporate

Best Oil Change ever

Very happy with the APR tune and Joe was a great guy to deal with

Great service

My experience yesterday, was courteous, professional and friendly.

I have been using Feed Beans for years with all of my vehicles. I even convinced my parents to leave LB Smith to come over and have their vehicle taken care of my you. I purchased a new vehicle from your team in January of 2019. I have only 10,000 miles on the vehicle, it is garage kept and I have kept it in excellent condition. Anyway I received notice about an important recall for my vehicle and I was only 400 miles away from needing my oil changed and tires rotated etc so I decided since I would have the vehicle with you yesterday that I would go ahead and have that service performed. Marty gave me a ride back to the shop and he’s a wonderful employee by the way. I had paid using your online feature which was convenient and so I got my keys and paperwork and headed out for my car. I hadn’t asked where it was but there were several vehicles that looked freshly washed lined up out in front of the entrance. I began looking for mine and saw what I thought was mine at first but then I saw a scratch and dent on the front so I kept walking thinking that it wasn’t mine. Low and behold I clicked my key fob and sure enough to my dismay that was my car. I was so upset and I immediately went in to get Scott (I believe that’s his name). He came out and took pictures and said that either his recon or body shop would fix it. It looks like something may have dropped and hit the car. I have not received a call about this and it is 2pm on Wed. I’m hoping to get this resolved ASAP because this has me very upset. Thank you so much and I hope we can retain our good relationship going forward. Kristie R

Was very thorough paid attention to my request

Both Brian and George are excellent service advisors. I appreciate their work.

Jason was professional, courteous and friendly.

The maintenance team is superb. Very nice and courteous people.

I didn't receive my price quote by the end of the day as promised. My vehicle is extremely important to my business. Delays cost me money

Very knowledgeable. Answered all our questions. Pleasant manner.

The service appointment was perfect-on time, friendly, helpful and finished quickly!! Fantastic service!!! Thank you!

Will do.

Great service as always!

Thank you so much for the kind, quick and safe service!

The service on my 2017 Ford Escape was great.

Excellent service!

Thanks....

I was very pleased with the information provided to me regarding the services required for my car by Michael Orliw.

Chris is always great