Mr Wong looked up my service record recommendations, gave an estimate, and completed services earlier than projected. His service was professional, knowledgeable and friendly. Thanks
Tyrone was excellent. Thorough, informative, and efficient.
've been using this location for years andI always get excellent service there. Walnut Creek has always been more convenient for me but I get better service in SF.
Also, kudos on the level of covid safety.
Kept lines of communication open
Ace is the best. Instills confidence!
Aaron was great. Very communicative, conscious of my budget, super friendly. Great customer service!
The staff and service were great but they told me the car would be ready by 1pm and it wasn’t ready until almost two hours later, which affected my work schedule and made me have to cancel with a client
Excellent, efficient service. I was completely satisfied. I have had repeated favorable experiences with the professionalism and efficiency of the service personnel at the SF Folsom St., Honda Service Center.
Always amazing service at this location. Everyone is so nice, stuff gets done with high quality and I feel I can totally trust the technicians. Please keep up the good work and especially thanks to Gregory for being kind, prompt and thorough! 5 stars
Aaron was great to work with - explained the changes and communicated clearly.
I always appreciate how everyone explains what they’re gonna do to my car. I am always a smile and I rarely have to wait…thanks!
Include it the break checking
It’s never fun to have more repairs than expected, but with almost 277,000 miles it’s not a surprise. And he checked with me before doing any of the extra services.
Very helpful. Above and beyond. Exemplary. Couldn’t be better.
The person attending me was really helpful and made sure to explain everything being serviced on my car. It was one of the few times I have felt comfortable with the amount I was paying for my service! He also went above and beyond and kept me updated as to the status of my car and additional services being performed. Overall amazing customer service.
Chris and Tyrone were very helpful and professional. I would definitely recommend other customers to visit this location for all of their Honda service needs!
Great people great service
Helpful, friendly and overall good experience, as always!
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