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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3470 reviews 72%
4 star 906 reviews 19%
3 star 106 reviews 2%
2 star 194 reviews 4%
1 star 164 reviews 3%
Review Us
Daisy S.
5 out of 5
7/8/2020
Thank you ????
Qiwen L.
5 out of 5
7/8/2020
Gregory Masangkay is an expert and very efficient! He explained to me very clearly and he’s effective!
Geoffrey C.
4 out of 5
7/8/2020
Love Honda SF Folsom St!!!! Always take care of me!!!
Hong N.
4 out of 5
7/8/2020
Appreciated the service and kind and positive attitude!
Gina C.
5 out of 5
7/7/2020
Ty was welcoming and friendly as always. I was kept posted as to my car's status, and it was ready when I was told it would. The mechanic retirned my car with a smile.
Davi Rafael.
5 out of 5
7/7/2020
Very good service nice !
Alejandro G.
5 out of 5
7/7/2020
Exelente service from Aaron Wong Thank you..
Douglas M.
5 out of 5
7/7/2020
thanks as always
Leslie K.
5 out of 5
7/7/2020
Great service all around.
Katherine B.
5 out of 5
7/7/2020
Aaron Wong is by far the best customer service person EVER! He is amazing!
Daniel R.
4 out of 5
7/7/2020
Felt like a prince
Ross L.
5 out of 5
7/7/2020
Very nice folks. Thank you!!
Richard L.
5 out of 5
7/7/2020
Thanks for the great updates
Jovic M.
5 out of 5
7/6/2020
Service went great!! Satisfied with all the work they did to my car.
Sandeep D.
1 out of 5
7/5/2020
While I was very happy about the service recieved for my oil change, I'm continually disappointed by Honda's exorbitant prices. $100 just to give me a diagnostic/estimate on a malfunctioning windshield washer nozzle. $1200 for a 30K device. Yikes!
Latista C.
5 out of 5
7/5/2020
Aaron is absolutely awesome thanks for a job well done
Aakash P.
5 out of 5
7/5/2020
Rey Gomez was amazing.
Mark K.
2 out of 5
7/5/2020
Too many to list. My car was stolen 02 July while being held overnight for service. Greg helped as much as he could, but he no authority to address the circumstances or help with certain parts of it. His Assitant manager, Aaron Wong, was the manager on site that day when I was there, and was unhelpful. I have more details, including photos. Today, I don’t have my car back, but from my own, direct contact with the SF Police, I have located my vehicle, found it was damaged when involved in an accident following its theft from your facility, and am getting photographs of it tomorrow. Despite my requests today to obtain the car key and to get thePolice Report Number, I have not heard from Greg, Aaron, or Chris Hansen. Not sure when the service part SF Honda begins. But so far, no good experience with your customer service.
Wilbur W.
4 out of 5
7/5/2020
Prices for service are high and with many of us unemployed or dealing with reduced salar, we can't afford it.
Khazzan P.
5 out of 5
7/5/2020
Thanks for Honda service they take care of me ..

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