Service Center

Real Reviews From Verified Customers

Rosa M.
4 out of 5
1/25/2020
Always good service at the 9th Avenue garage. Thx!
Christian I.
3 out of 5
1/25/2020
I don’t understand why I had to go twice to the repair shop because of a job badly performed at the first place. I’m a long time Honda customer, Senior and handicap I do not ambulate very well and taking the city bus isn’t an easy task for me specially on a rainy day witch was the case. I really feel that customer should compensated some how for the inconvenience. C.I
Laurie P.
1 out of 5
1/25/2020
My check engine light was not addressed.
Mary H.
5 out of 5
1/25/2020
Timely and courteous. Recommendations were explained thoroughly.
Irmina M.
5 out of 5
1/25/2020
Aron Wong is very accommodating. Great customer service.
Bradley J.
4 out of 5
1/25/2020
Always satisfied with Lawerence and Ace at the Marina service center
Susan H.
5 out of 5
1/25/2020
Greg is always so helpful. Super service from him!
Leslie S.
5 out of 5
1/25/2020
Great Service
Julia S.
4 out of 5
1/25/2020
Tommy Jung was incredibly professional, friendly, and knowledgeable. He and all of the employees I met made me feel good about trusting the service and quality at the Folsom St Honda Service Center. Work was speedy and complete, communication was prompt and helpful, and there was zero pressure or waiting. Thank you!!!
George Y.
4 out of 5
1/25/2020
Aaron was excellent! Heard my issues, and found a solution where other Honda repair shops couldn't. I would bring my car back to this Honda shop again.
Bar'Jah S.
5 out of 5
1/25/2020
Heng provided IMPECCABLE service and was very knowledgeable and informative for my first service since my purchase of my 2019 Honda HR-V. I will definitely be back and refer anyone that owns a Honda! Thanks again!
Jin H.
5 out of 5
1/25/2020
Good
Juan C.
5 out of 5
1/25/2020
Great guy. Helped me with everything I needed
Marcia S.
5 out of 5
1/25/2020
Nice, laidback, know what they are doing.
Arthur C.
5 out of 5
1/24/2020
Lawrence and Ace are great. Efficient, honest, friendly,, trustworthy
Audrey T.
4 out of 5
1/24/2020
Over several years I have experienced the BEST, most reliable, expert service at the Marina location. I go for an annual safety checkup - fluids, brakes, battery check, etc. Always at a fair price. Last time they recommended new tires, since my car was 8 years old. Installation and cost were flawless. I am a single woman and drive from the East Bay because I trust your mechanics in the San Francisco Marina location.
Z E.
5 out of 5
1/24/2020
Very professional thank you
Jessica G.
1 out of 5
1/24/2020
I was told I could pick up my car between 2:30 or 3pm but had no update provided until I called at 5pm to figure out what was going on. It was then that I learned I couldn’t pick up my car until the following day. I would have liked to have been informed without having to fish for information myself.
May C.
5 out of 5
1/24/2020
I love the San Francisco Honda service center. I always get great customer service. A 10 out of 10. These customer servicemen go out of their way to make sure everything goes smoothly. I really appreciate your team.
Lucy P.
5 out of 5
1/24/2020
Friendly fast service! Will continue to come here! Eddy the driver was also kind and prompt!

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