Been going to 9th Avenue Honda for 19 years now and HBR been very happy.
Kevin was very helpful & timely. I had an oil change & tire rotation covered by CarDoc. I also had over 60K miles on my car & he suggested I need to change the transmission fluid. It was not covered by CarDoc & he quoted me a price $275. I asked for a discount, & he was able to find a 10% off for my service. I am very appreciative for his help. Picked it up on time.
Fantastic service from Tyrone. He was on top of all the communication and responded very quickly. It was the best dealership service experience I’ve ever had.
Happy to complete a survey regarding Carl Ace.
Too expensive an oil change. More than $20 more than last year.
Aaron is great. I've been going to the Honda Repair Shop for years since it was at the Van Ness location. He's always attentive, friendly and I can trust that I will be taken care of. My car is always finished by the end of the day and I'm kept updated as to the status of the job.
One issue to report. The courtesy vehicle has a driver that should get some coaching. He seems a little impatient and can come across as being disgruntled. He's been there awhile but now looks like he's getting tired of the job.
Juan is very professional and knowledgeable. I was happy to leave my car with him.
It was not as thorough as other visits in Wlanut Creek
Great customer service such as smile, speaking first, greeting guest and thanks guest.
The wait time to see a representative was 30 minutes!!!
Tyrone and the rest of the team were friendly, professional and completed my car service quickly. Great people.
Thanks a lot to Honda and it’s awesome staff team and mechanics. It’s seems like ever time I come there to get my car service the experience gets better. Thanks again.
I am very happy with the service from your company,”excellent service “ from mr.Aaron Wong. He is patient.reliable and helpful..people working in the lot are nice too .
The person was nice and fast served ,but it’s too many maintenance about b1 and after 30000 mileage stuff that’s why I wasn’t happy Hope in future service will cheaper for all Honda members
It was the most unpleasant and unnecessary service. I wanted a replacement key for my car, there was a charge for the key, for the set up and then never got
The piece. My husband was told there were many in stock, went back by bus because the key does not work. The fob was NOT in stock, an entire day wasted.
Just ridiculous service. But if course there was free advice on all of the other services my car is in need of.
This is not device it’s, money grubbing. I am bitterly disappointed in the conduct of today.
We are more than satisfied!
Social