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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3470 reviews 72%
4 star 906 reviews 19%
3 star 106 reviews 2%
2 star 194 reviews 4%
1 star 164 reviews 3%
Review Us
Michael D.
5 out of 5
2/23/2020
Excellent work! He was superb
Samone R.
5 out of 5
2/23/2020
I was greeted nicely and informing of everything I needed done for my car. Great customer service.
Melissa B.
5 out of 5
2/23/2020
Always awesome.
Melissa B.
5 out of 5
2/23/2020
I love Ray!
Peggy C.
5 out of 5
2/23/2020
Great people
Elizabeth C.
4 out of 5
2/23/2020
Ace was so great. He listened to my answers and did not pressure me in unnecessary services. He helped pull my car out of the service area. I was a bit nervous about it too.
Daniel K.
5 out of 5
2/23/2020
Aaron was informative and very courteous.
Sergio G.
5 out of 5
2/23/2020
The professionalism of JUAN Martin exceded all my expectations and it’s the best experience I’ve had at Honda so far!
Shankarjith G.
5 out of 5
2/23/2020
Good service overall
Judith W.
5 out of 5
2/23/2020
Tommy Jung is ALWAYS pleasant, friendly and very helpful. You have a GREAT employee.
Inman W.
5 out of 5
2/23/2020
Much better than my last visit, Aaron took great care of me and the car.Appreciate all of his hardwork and the team.
Daniel F.
4 out of 5
2/23/2020
Aaron is great! He always knows how to find me in the system and take care of my car needs.
Alina B.
5 out of 5
2/22/2020
Aaron was super helpful and provided great service. We were very happy with everything!
Vincent C.
2 out of 5
2/22/2020
He didn’t explain clearly and patiently what services/repairs my car needed.
Edwina V.
5 out of 5
2/22/2020
Very good service center
Stanislav R.
4 out of 5
2/22/2020
Good service!Replaced factory defect and fixed after comlete checking fixed noise from bottom of car as well@Good customer service and very educated technician !
Christine G.
4 out of 5
2/22/2020
Rey is a pleasure to work with!
Debra (Nicole).
5 out of 5
2/22/2020
Aaron is my service Rep. he is also so very polite and always helpful, he keeps me updated on everything with my car. Thank you Aaron, I really appreciate you.
Tom J.
2 out of 5
2/22/2020
I had mentioned the car signaled it required maintenance followed by the car dying. I made it clear I wanted all issues dealt with. The team merely changed the battery and furthermore I am left with the check engine sign again. I made it clear that I wanted all issues dealt with. Now I have to go back for further servicing. I don’t know how much more clearer I could have been. Issues like this never arose at the folsom location:
Irma P.
5 out of 5
2/22/2020
Excellent! Quick service , helpful .

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