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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4156 reviews 70%
4 star 1315 reviews 22%
3 star 134 reviews 2%
2 star 160 reviews 3%
1 star 173 reviews 3%
Review Us
Freida M.
5 out of 5
6/5/2019
Daniel Leimbach was very professional, knowledgeable, helpful.
Khadijah F.
3 out of 5
6/5/2019
I paid 57.00 for an oil change but did not receive a new oil filter pissed yes
Mary-Catherine P.
5 out of 5
6/5/2019
First service appt that was a pleasant one. Thorough explanations on all questions!
John D.
2 out of 5
6/5/2019
I was left sitting in the customer service area for a long time after my car was finished. I was told he didn’t see me. But he never came back to look for me. I saw many Service Writers come into the area and find their customers or call their names. But I had to go looking for him to see if my car was finished.
Taniya W.
5 out of 5
6/5/2019
Israel, was very thorough with ensuring quality service! I enjoyed the reassurance that my vehicle was in great care. I appreciate the prestigious rep like Israel. He’s awesome and is the best!
Pamela M.
5 out of 5
6/5/2019
Jessica is always pleasant, efficient, and knowledgeable! She represents Honda of Concord well.
Larry F.
4 out of 5
6/5/2019
Issac was very polite. Gave me great overview of the mechanics maintenance reccomendations
Stacey J.
5 out of 5
6/5/2019
Jessica was most pleasant, kept me informed, and made me feel that my patronage was appreciated. I'm thankful for the service rendered. Well done!
Scott P.
5 out of 5
6/4/2019
Awesome
Kathleen W.
4 out of 5
6/4/2019
Jeremy welcomed me into the shop to have my vehicle service with a friendly and courteous attitude after introducing himself and asking me how I was this morning.
Jitendra H.
5 out of 5
6/4/2019
Thank you
Kelli H.
5 out of 5
6/4/2019
No problems
Al T.
5 out of 5
6/4/2019
Excellent customer service.
Jevic K.
5 out of 5
6/4/2019
Everything was great
Lewis C.
5 out of 5
6/4/2019
Isaac is the only person i will see. Great service and a good guy
Kathy M.
5 out of 5
6/4/2019
Cullen was very considerate and accommodating when I returned the rental car while my car was in the body shop. Cullen is an outstanding young man and cares about the customer.
Brad R.
5 out of 5
6/4/2019
Smooth experience, kept up to date, and friendly service!
Mara K.
5 out of 5
6/4/2019
Great and quick service
Roderick C.
5 out of 5
6/4/2019
Great
Sandra H.
4 out of 5
6/4/2019
Isaac is honest and always helpful. My time waiting is taken into consideration.

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