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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4156 reviews 70%
4 star 1315 reviews 22%
3 star 134 reviews 2%
2 star 160 reviews 3%
1 star 173 reviews 3%
Review Us
Anshul R.
5 out of 5
7/9/2019
Great service!
Kaitlyn I.
5 out of 5
7/9/2019
Excellent customer service as always. The Honda of concord is the best and jasmine was outstanding. Thanks for always putting the customer first.
Donnell W.
5 out of 5
7/9/2019
Daniel Leimbach is always so pleasant and I have total confidence in him.
Andrew M.
5 out of 5
7/9/2019
Good communication. Kept us informed of progress
Ashley V.
5 out of 5
7/8/2019
Very friendly and informative
Penny M.
5 out of 5
7/8/2019
Code for Car wash didnot work
Patricia R.
5 out of 5
7/8/2019
Isaac was polite, knowledgeable and prompt!
Arkevias H.
5 out of 5
7/8/2019
Great service from start to finish, I have no complaints
Cedea B.
4 out of 5
7/8/2019
My oil change service was done on time!! Thank you
Joseph P.
5 out of 5
7/8/2019
Mr Smith was excellent. Answered all of my questions and the service was prompt while I waited.
Jason P.
3 out of 5
7/8/2019
I was happy with Bert Lumpkin’s since this is what the survey is based on. I am very unsatisfied with the technician recommending unnecessary services. The drive belt on my car was replaced by Honda last year and has just over 5000 miles. Why would it need replacing? Either Honda installed a bad belt or the technician made a mistake.
Eve R.
5 out of 5
7/7/2019
Bert was so helpful and courteous! And my recall service was completed fast too.
Laquasha H.
1 out of 5
7/7/2019
It was a horrible experience. I had an appointment and still had to wait 2 hours for an oil change. They offer the free car wash but it was closed and I was unable to use it. Very poor service. He did give me a discount on my oil change but it was a horrible experience.
Krista M.
5 out of 5
7/7/2019
Jessica was easy to deal with, kept us in the loop, and contacted us promptly. Excellent service from her.
Margie V.
5 out of 5
7/7/2019
I am from Pittsburgh, PA & had an unexpected car problem when coming from the beach on Saturday. Daniel was understanding, courteous, efficient & professional. Thank you Daniel.
Karima B.
1 out of 5
7/7/2019
I had the worst service, my car was not repaired and I had to take it back to dealership to be looked at again, for more details give me a call @ ****-****-xxxx I will not recommend your dealership to anyone.
Travis A.
5 out of 5
7/7/2019
Awesome
Tommy H.
4 out of 5
7/7/2019
First class service
Clifton P.
4 out of 5
7/7/2019
Service was done accordingly.
Kenneth A.
5 out of 5
7/7/2019
great service

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