Service Center

Real Reviews From Verified Customers

Yolanda M.
5 out of 5
2/9/2019
Jeremy H was very pleasant. He was very attentive to my needs. It was a pleasure to work with him.
Charles Y.
5 out of 5
2/9/2019
It is always a pleasure working with Jessica! Her professionalism and attention to detail is top notch.
Cybele S.
3 out of 5
2/9/2019
Well I did call Will and left message for him to call me to set up ally to have dent removed from door we talked about but he didn’t return call. Will try again Monday.
Ramie C.
5 out of 5
2/8/2019
Shacoya and Brad Dix are the two best employees in the Service department. They are always pleasant, knowledgeable, and easy to deal with. They both should be recognized for their outstanding work. They are the reason that it is always a pleasure when visiting Honda of Concord.
Kiera T.
5 out of 5
2/8/2019
Will was awesome as usual.
Darrell H.
5 out of 5
2/8/2019
Excellent service and commitment from Soquoah Richardson.
Sue C.
5 out of 5
2/8/2019
Excellent
Trina B.
5 out of 5
2/8/2019
The service was excellent.
Leverne P.
2 out of 5
2/8/2019
My appointment for an oil change was scheduled today for 8:20. I arrived at 8:10 and was told that it would be an hour. At 9:50, Mr. itoop came and got me and told me he apologizes for the wait. He had two customers at the same time. When I got in my car, I checked to see if my oil was at 100% and it wasn’t. It was still at 40%. I turned around in the parking lot, parked and went back in and told me itoop. He made a phone call, got my keys and took my car in the back to take care of the oil reset on my car. He assured me that the work was done however, how do I truly know? Things happen I know however, just a little communication about my car would have been nice that’s all.
Jeanne T.
5 out of 5
2/8/2019
Great customer service I was very pleased.
Jenelle S.
5 out of 5
2/8/2019
Excellent service. Was able to get in and out with no delays.
Armando G.
5 out of 5
2/8/2019
Very professional and efficient service. A pleasant experience.
Nicole J.
5 out of 5
2/8/2019
I appreciated the professionalism of Larry when I dropped my vehicle off. I also appreciated being notified via text on the status of my vehicle. We have always appreciated the service we have received at this location
Joanna D.
5 out of 5
2/8/2019
Very nice to work with, efficient, explained what was going to be done and what to expect. Excellent service.
Riley S.
5 out of 5
2/8/2019
The man who helped me was wonderful and had excellent customer interaction skills!
Whitney A.
5 out of 5
2/8/2019
They took excellent care of me in a decent amount of time
Michael J.
5 out of 5
2/8/2019
He did an awesome job. I could not ask for better????????
Wanda A.
4 out of 5
2/8/2019
Very professional, nice. Service was excellent! Thank you for time spent on My car! It rides great and so glad they found issues with the tires!!! Car is spotless !!!! Thanks!????
Ann T.
5 out of 5
2/8/2019
He took the time to explain in detail everything about my service. I truly appreciated that because that was a first for me in all the service appointments I have had. Jeremy rocks!
Mary B.
4 out of 5
2/7/2019
Larry Burris helped me with my appointment for my Honda's inspection. He was there to check me in immediately upon arrival. The inspection took no time at all and I was back on my way! Larry was so pleasant and very helpful today. I was a teacher for 30 years. Larry definitely got an A for the day!!! ????

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