We recently brought our Honda Civic Type R for service and to utilize the extra warranty we purchased for the tires/rims. From the moment Shacoya answered the phone, she treated us with the upmost respect and professionalism. She made sure that every need was met and that we had peace of mind in knowing we’d be kept in the loop on our vehicle. Thank you for your A+ customer service and reassures our purchase with Honda of Concord... Thank you Shacoya.
Mr. and Mrs Byrd
It's always a great visit when I come to Hendrick Honda! Larry has exceptional customer service and a willingness to help.
Jessica Poteet is always very good to work with as she explains everything
Will gave me excellent service
My service advisor Daniel Smith is knowledgeable and personable and provide me with a stress free and enjoyable service experience of the highest caliber. I highly, highly recommend him and Honda of Concord.
Have been with Honda since 2011 will always be Honda’s customer.
Ms Shacoya, was very professional as always, she kept me informed about my vehicle throughout the process an she offered assistance if I needed it. I am very satisfied.
Isaac Powell is an awesome advisor:)
Integrity,continuity and commitment are the hallmarks and defacto standard model of Honda Motor cars.... Hendricks,Jessica,and the mechanic attending our Honda Motor car service are exceptional representatives of that same standard application....
Great job by the service rep.
Jeremy went above and beyond for me and my car. Thank you again, Jeremy!
Great service, very nice people every time that My car need a service. ????????????
Daniel was awesome to me he got me i and out. And he even did a comparison coupon for me cheaper..
Jeremy provided excellent service. He updated me on future work that will be required and took care of the immediate vehicle maintenance needs.
Daniel provided great customer service and service recovery.
Bert Lumpkin was very helpful, addressed all my issues and presented himself in a professional and cheerful manner. When my car was finished he explained everything that was done and checked to see if I had any questions. He gave me his card and told me if I had any questions or problems to contact him. It was as pleasant experience.
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