Daniel kept an open mind and showed genuine interest in helping me with an issue with my car. Very professional in all facets of his service to me.
My vehicle is leaking oil in my garage see you Monday morning
Jessie greeted me with a smile
I appreciated that.
The service rep was very quick to process my service need. He said it would be about an hour and it was about an hour.
Brad and Gordon are awesome. Very helpful and professional.
Larry is a highly qualified and experienced service manager. Honda is very fortunate to have him.
Brad has always been great and goes above and beyond!
Jessica always take good care of my car and let me know what is going on at all time
Cureal provided Stellar Award winning Customer Care he explained what my service would include and found discounted prices for my service that made my visit economical after an expensive root canal procedure Simply Awesome
Very nice and professional, also, Craig Hagler was awesome in service!
Curreal Arrington was awesome!
Thank you for prompt, courteous, & complete service today.
Wait was a bit long today , but William, did all needed for me , gave me updates on my car and offer the shuttle when time was needed for me to leave, which I did , that was great I got picked up in time.
Honda of concord never disappoints, best service
THnak you
Oscar
I came in this morning and asked for an oil change and a basic clean. I've been coming there for a long time and the basic clean has always been 21.99. When I came back this evening I had been charged $44 for the wash. I had signed off earlier that morning without closely checking the charge, because I had no reason to believe that there would be a difference from the many times I had come there before. David explained that they went up on the price for the car wash a few months earlier. He showed me the sign. However, the wash was no longer called a basic clean. It was called a completed Deluxe service car wash. I would have appreciated if David would have pointed out that the basic clean was no longer offered, instead of just switching me to the lowest priced watch that was currently being offered. No price adjustment offer was made. It's always frustrating to receive a $30 higher charge on your bill then you were expecting for the same services that you've been getting for years.
I really appreciated how helpful Will was today. He help me out in a very stressful situation. Would highly recommend Honda of Concord for service because of Will.
shacoya took very good care of us!!!
Jessica is always helpful and professional.
Issac is very professional and provides great service
Brad was extremely helpful and customer focused - thanks
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