Service Center

Real Reviews From Verified Customers

William H.
1 out of 5
3/29/2019
I want the settings not to be changed. The mileage was changed. It has a zero in front of mileage - 021413 miles. Where did the zero come from? There was another message when I left the dealership. Something about driver 1. That has not appeared before. That part is correct. I am driver 1. I have left before when the settings were not returned the same as when I drove in. Even with a manual, some things I don’t understand. In the future, I will not leave the dealership if everything is not the it was when I entered. Ellar Hicks. If possible change your contact information to my cell phone ****-****-xxxx. My husband is getting all your messages. I am the one responsible for my car. I know it is in his name, but I have all the check-ups done. Thanks
Jeffrey J.
5 out of 5
3/29/2019
Jessica is always friendly and helpful. She is able to help get me a ride and let me know when all is done.
Dottie M.
5 out of 5
3/29/2019
Jessica Poteat is excellent. Customer service oriented with vast knowledge of Honda and their mission. Excellent!
Reddy N.
5 out of 5
3/29/2019
Daniel was really helpful to get the service done in time.
Matthew S.
5 out of 5
3/29/2019
Cureal Arrington was very helpful and informative
Mark A.
5 out of 5
3/29/2019
Sorry for my late response- was very happy w service visit - good job - thanks William
Steven E.
5 out of 5
3/29/2019
I always get excellent service.
Cornelis R.
5 out of 5
3/29/2019
Had great service,thanks
John D.
4 out of 5
3/29/2019
My wife and I live a distance from Concord but the attention given to us by your service area representative made the trip and experience more than worthwhile!
William E.
4 out of 5
3/29/2019
Larry is wonderful!
John G.
5 out of 5
3/29/2019
Great
Deseita S.
4 out of 5
3/29/2019
My recent visit was very pleasant and he was nice! I just wish they would fix the car washes so that both are working properly. Thank you!
Ms. Corliss.
5 out of 5
3/29/2019
Everything was great. Super fast!
Lisa S.
4 out of 5
3/28/2019
Will is the best!
Ashley C.
3 out of 5
3/28/2019
The Service Provider was excellent. This is the third time this problem has occurred on the 2016 Honda Fit. I still feel there is a flaw in the design of the splash guard.
Monique D.
4 out of 5
3/28/2019
David was warm and friendly. He clarified the reason for my visit and set clear expectations for me including how long I should expect to wait. Upon completion of the service to my vehicle David explained in detail what was done and also explained some recommended services that my vehicle will require soon. He patiently answered my questions and gave me the why’s and risks that are present if the service needs are not addressed. I felt well cared for and valued as a customer. Thanks David.
Diana W.
5 out of 5
3/28/2019
Thank you for excellent service!
Sylvia L.
3 out of 5
3/28/2019
Way too expensive!!
James G.
5 out of 5
3/28/2019
Excellent Quick service
Kristin K.
5 out of 5
3/28/2019
Everything was great! Thanks!

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