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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4156 reviews 70%
4 star 1315 reviews 22%
3 star 134 reviews 2%
2 star 160 reviews 3%
1 star 173 reviews 3%
Review Us
Jean M.
1 out of 5
4/4/2019
Took more time than was told
Beverly M.
5 out of 5
4/4/2019
Brad was wonderful!!
Anil B.
5 out of 5
4/4/2019
David was professional and made the Honda service a pleasant experience
Mahesh K.
1 out of 5
4/4/2019
My vehicle issue is not resolved , I am still getting the error on my dash board. I am not sure what technician fixed, I am not happy with the fixes. Bert service is very good, very friendly and happy to talk to him. But, technicians are not capable of finding the issue which is disappointing.
Yvette P.
5 out of 5
4/4/2019
Professional yet personal - excellent customer service
Kelly A.
5 out of 5
4/4/2019
None
Justyna L.
5 out of 5
4/4/2019
Brad is top notch. Always great service.
Jim H.
5 out of 5
4/4/2019
Issac Powell and your entire Team are excellent!
James J.
5 out of 5
4/4/2019
Quick and thorough. Provided a list of future work I need to do to the car.
Teri R.
5 out of 5
4/4/2019
As always with Isaac, he was pleasant, honest, up front & a pleasure to work with!!
Antonette G.
4 out of 5
4/4/2019
I had a low tire pressure notification. I had maintenance 2 weeks prior. Showed up at the dealership without an appointment. Isaac personally checked my tire pressure and discovered a nail in one of the tires. 2 hours later I left the dealdership with my tire patched. Another visit with excellent customer service from Isaac. He’s the reason I go to Honda of Concord for services.
Roy C.
5 out of 5
4/4/2019
Great service!
Tammy F.
4 out of 5
4/4/2019
I don’t live locally but I found myself needing a new tire. Everyone was polite and professional. Most important I was on my way in no time. Thank you!
Shady Shaway.
5 out of 5
4/4/2019
Perfect
Roxana B.
5 out of 5
4/4/2019
Jessica was awesome and helpful. I truly appreciated her assurance
Jill S.
5 out of 5
4/4/2019
She was very helpful
Joan J.
5 out of 5
4/4/2019
Very knowledgeable & courteous
Jacqueline T.
5 out of 5
4/3/2019
Issac always takes good care of my husband and myself whenever I need service for any of my 3 Hondas... We really appreciate him...
Pocahontas N.
4 out of 5
4/3/2019
Please make sure that the service techs check the TPMS after rotating the tires. The low pressure prompt came on after I left the dealership. Had to go somewhere else to have it checked. Second service on this car, second time this has happened. Bert was great. No issues.
Trudy B.
5 out of 5
4/3/2019
Sure thing!

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