Daniel was very down to earth and answered all of my questions with a smile!
Excellent service !!! Real fine experience. Top of the line service.
I give my highest recommendation for your service advisor, Jessica Poteet. Her professionalism and clear communication are sincerely appreciated. Because of this, we entrust our all vehicles for service at your facility. Thank you!
Everything was completed in less time than originally thought. Plus, they did let me know about recalls that needed to be handled as well.
The service was completed in the time estimated and the tech reminded me
I needed a state inspection. He did, however, come to
Me twice with recommendations the computer made that even he acknowledged were unnecessary. Also, the prices on the recommendation street were insanely high ($49.95 to replace a brake light) and no until I asked about it did he tell me they weren’t the real prices. It felt a little like they were hoping I would pay for something I didn’t need.
Great and friendly hospitality and service
Thank you
Issac Powell is a fantastic service representative. He cares about his customers needs and takes the necessary steps to make sure that all aspects of the service to there vehicle is communicated and explained.
Had to explain to multiple people what the problem was with my van. On the phone, then when I dropped it off, and again on the phone to another individual. Each time it sounded like it was typed into a computer... not sure why I had to keep explaining.
Jessica Poteat is Awesome. She is represents your organization well.
I did not like that a 3 oil change coupon I was sent and used for my first oil change last year was not accepted as it was over 90 days old. It was used for my first oil change on my Ridgeline within 90 days, but who gets three oil changed on a vehicle within 90 days? If all three oil changes need to be done within 90 days the coupon is misleading and worthless.
Excellent service with Isaac as always!
Jessica was great to work with!
Mr. Owen's was very knowledgeable about our vehicle. He also notified us of the replacement filters that the vehicle needed as well. Great customer service would recommend any one to come and see him.
Everything went smoothly, like usual. My service rep, Jessica, did a great job of keeping me informed and explaining what my CR-V needed to have maintenance-wise!
I was very satisfied with my experience at Honda of Concord today. Thank you very much.
Bert Lumpkin provided excellent customer service
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