Me. **** was very helpful and kept me well informed on the progress of my car. As always I appreciate how kind and respectful Honda’s staff treated me.
First timer with the Loma Linda team & it was amazing...thank you Mr. Ayala!
I was charged for a new SRS unit that resulted from an “internal failure” in a camera. The explanation I was given was that this resulted from replacing my battery. This does not sit well. Should this happen in an accord w/ 72k miles? Should I not change my battery ever again? How come it took spreen honda four days longer than they originally estimated?? Was it just a camera replacement I needed ... or both camera and SRS unit? I’ve bought 4 odyssey’s and two touring accords. This not why I buy a honda. Lastly, I took my accord in right after I had washed it. When I picked it up it was obvious they had left it outside in the rain as it was dirty.
I am so glad i have a Honda. Love dealing with Spreen Honda
Was told service would take to do 4 hours, but it took over 6 hours
Love that there is enough staff, and that you make a comfort zone for clients.
Thank you.
The Honda associate was professional and attentive, always a good experience.
He was courteous helpful and made me feel important. You need more employees like him. He left a positive lasting impression. I am 100 percent satisfied. Cruz B
Thank you for helping me during this crazy hot me. I have been to another Honda dealer & the customer service was bad but thank you Ricardo for helping me for now on I well take me care to Loma Linda for now on!
Thanks for a quick resolution
I wasn’t charged for the inspection on my breaks! Thanks!!
Jesse was very friendly and helpful. The job was done on the time they told us. We didn’t have to follow up on it. We’ll be back for sure. The best place and the best people to bring our car for any services.
Entrances to service were confusing
Did a transmission service and was told car would be washed it wasn't and my oil life was reset to 100%
Thanks for a job well done and great service to and from my house!
Excellent service as always.
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