Very pleasant and speedy service, great customer service
I can’t wait to get the Car Wash and detail options back!!
Sebastian was professional and courteous. The promised turn around time matched with the actual time. It was great. Thanks.
My car was retired es to me an hour after the time it was promised. My service appointment was also scheduled. I expected to have everything taken care of in a timely manner.
I got what I was expecting and they took care of the re-call, thank you guys
Looking forward to hearing from you
I really appreciate the helpful service of your service advisor Mr Tony Ayala
Awesome Customer service and very accommodating.
Danny did a great job!!! I’ve been disappointed lately with some of the experiences, I’ve had with associates in the service department at service centers, including this location. My experience with Danny made me happy to do business with Spreen Honda! He definitely deserves a raise, or at least some recognition!
What he did well...
-Clear and direct with upfront cost and time line.
-Followed up with me, providing me with updates and all information regarding my car needs.
-Kind, great energy and polite... very important characteristics in customer service.
Thank you
Rachel is always helpful and was upfront about the wait time this Saturday morning. She always provides excellent customer service.
Rachelle was very helpful and understanding to my needs amd requests.
Service advisor Josh was very combative with my wife regarding picking up my vehicle.
Was not satisfied that my no start issue remedy required an engine to fix. I had vehicle looked at Penske Honda and my no start issue was resolved without having to replace the engine.
He was amazing friendly and very professional
Thank you Danny for the great customer service!
I questioned about the fluids of the CRV and he assumed I was denying the service. That’s why I even asked how long will it take to get the job done and he said one to 1 1/2 hours.
They did NOT wash off the car. Everything else was good.
Very happy with the service and the customer service! Thank you
Great, quick service! Thank you very much!
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