Fast service, everyone was nice!
I was very pleased with the thorough, honest job done by all involved.
No concerns it went well, except they did not reset my oil usage % when the changed my oil.
The service was superb and efficient. Danyelle was excellent and did follow up as needed.
Nathaniel Perez was very good in explaining the job and completed it earliervthan I expected.
Excellent job!!! Thank you so much for your services
Very efficient and good support
Service has always been good.
I bought car in 2013. Orlando has been there in Express from early on. I believe late last year,2017, he was made Mgr of Express. Then he's moved inside to service.
Candidly, you have had idiots in Express, people trying to upsell instead of doing a responsible job. I have caught them flat out lying to me about their "vehicle inspections," from **** tire tread measurements to cabin filters.
Favor - keep Orlando back in Express. Make him the lead guy. You might get some of those people to buy more cars from you.
I wouldn't, your mgmt consistently makes crap
decisions. Don't trust you. Without that you've got zero. And worse, th pus survey stuff is smoke and you know you don't really care.
Joshua was very helpful. He answered all of my questions
Excellent service! Fast service as well!
They stand behind their work.
Jonathan is super friendly and helpful
Danyelle Beavers goes out of her way to answer questions and keep us updated on the status of our vehicles. She is a great employee.
I always have a comfortable experience when I am in the Katy.
He really demonstrated attention to detail and excellent customer service.
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