Bobby is exceptional and is always available to help me if I’m having issues with my Acura. I always rely on his expertise. Please take good care of Bobby as he is an asset to your organization.
Thank you for the great service!! Very impressive..
Bobby is a very nice person, Im glad to find people like him.
Outstanding service!!
Went above and beyond to fix the mistake from the last visit. Hope I get to work without Bobby every time I bring my car in. He is the best!!
Just a long wait but it was on me for not having an appointment .
Bobby is awesome! The best service advisor ever. Thanks Bobby!!
A recall service that was done quickly.
Had bad service a couple years ago in Riverside and changed to Acura of Temecula. Decided to try Riverside again and glad I did. I liked the service I received and will definitely be going back.
Bobby in service was great!
Bobby was great and the service technician fixed all concerns as promised in a timely manner. The only issue I have is that the trunk was not vacuumed and shampooed like the rest of the interior in the $179 detail service that was performed. I think that was overlooked. Can a discount be applied or a complimentary detail performed on my next visit?
Bob was so efficient and helpful! Car was done on an hour!
I ordered a new key—driver 2 for Acura RDX 2019. The service team programmed a driver 1 key. Now I have two driver 1 keys and am going to have to take another half day off work to get it fixed. Bobby wrote the order up correctly but the team really dropped the ball overall
My only comment was having to wait for almost an hour for the shuttle to bring us to where we were supposed to go which I think shouldn’t take that long especially as I had to follow up about 3-4x if the shuttle was there already and evereytime I ask,I was told will be here in 10mins. Also,the car wash provided seems just a quick wash that doesn’t seem like clean as what they normally would do when I bring my car for service and the inside of the car wasn’t even vacuumed...Bobby was good but these 2 things I mentioned was what I was disappointed with ...I know it could have been better since acura is a luxury car brand meaning the service should be better if not the best than the regular branded cars..
Bobby gave me great customer service, also the service from the technician that service my car I have been getting great service from Acura since 1992 -Excellent.
Great customer service! And super efficient!!!
When I got home, I notice the rear view camera was loose and
and dangling my husband had to put back in place. The drivers
side mirror has a rubber barrier, it was sticking out I had to readjust it. I would suggest when cars are washed they need to be careful of what they are doing. Other concerns I had could not be duplicated, when I was driving home I got error again. Now I have to make time and bring car back.
Social