Bobby was great and took care of vehicle and its service needs nicely
Spreen Acura Has always been excellent! Bob and Kevin are instrumental in providing top notch service to me. I have a BMW and Porsche as well and they beat their service hands down! Thank you again to all!
I have always had good service since I purchased my car.
Very good customer service at Spreen Acura. Philip answered all of my questions. Philip was very attentive and courteous, will be back to service my car at Spreen Acura
Everything was fine and thank you all for service on my RDX!
My service was excellent. The time it took was exactly what was promised by Bobby.
I was taken care of quickly & professionally.
Kiel took care of my brakes when I went in on Friday. They had to order parts so I had to drop my car off on Saturday. Bobby took care of me on Saturday but both days took couple hrs very fast and polite. Very much appreciate Kiel for taking care of me.
Bobby is always great. The service and communication is always spot on with recommendations and alternatives. I really appreciate all of the service people.
Bobby is an extraordinary service rep. He always goes out of his way to help us out. We truly appreciate the excellent service we receive at your dealership. Thank you so much!
Bobby is amazing and always so super helpful!! Bobby is always informative and makes sure to thoroughly explain anything. Keep up the xlnt work Bobby!
Service is always great!!
Bobby is the Best...he's courteous and always very professional. I've been an Acura customer for approx. 15 years at the Riverside location and had the privilege of working with Bobby over the course of this time period. At every encounter Bobby exemplifies true service excellence!
Service was great and fast. Drove about an hour away, and estimated time that was described was delivered. Would service my vehicle again at Spreen Acura if i were to be in the area in the near future. Thank you.
always friendly and personable. Thanks
Everything went well great customer service, lounge was clean, vehicle maintenance was performed in a timely manner but A1 service fee is too high service rep even gave a discount. May consider having maintenance done elsewhere due to high fees.
Phillip was great in regards to friendly service and attitude. He got me an appointment and a loaner while my car was being checked out. But in regards to price for the service I received, I feel that I was ripped off. I was explained that the B4 service included changing the spark plugs, a valve adjustment, and changing the timing belt. The ILX has no timing belt so 1/3 of the service was not performed, yet the price stayed the same. I just cannot believe I paid $700 to basically change spark plugs on a 4 cylinder ILX. I’ll never go back to Spreen or recommend it to anyone. I still have one more prepaid oil change but I will just let it go because I will not support their ridiculous prices.
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