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Real Reviews From Verified Customers

Service Center Review Summary

5 star 10073 reviews 68%
4 star 3638 reviews 25%
3 star 332 reviews 2%
2 star 374 reviews 3%
1 star 428 reviews 3%
Review Us
Gary D.
5 out of 5
8/13/2025
Recall- no real concerns
Vanderzwaag Revocable.
5 out of 5
8/13/2025
Very friendly & explained everything
Kristie C.
5 out of 5
8/13/2025
You guys did a great job, always prompt even in an unplanned situation like we had this time. Cam is great to work with.
Patti E.
5 out of 5
8/13/2025
Cam was professional and friendly. Explained my questions. Fast service. I came from Lowell and will make the drive again next time. Appreciated the excellent service.
Jody R.
5 out of 5
8/13/2025
Philip Price consistently conducts himself with professionalism and courtesy. Philip listened to my service questions and customized my appointment pursuant with my requests. Excellent Customer Service!
Brandon S.
5 out of 5
8/13/2025
Conor communicated well along the way, and worked to ensure we were satisfied.
Andrew B.
4 out of 5
8/13/2025
Checked my Honda Ridgeline 2025 A/C. Davin was very helpful. Thank you! ????
Richard F.
5 out of 5
8/13/2025
Very efficient and professional!!
Bob S.
4 out of 5
8/13/2025
Best dealer service I have ever received. Will definitely purchase my next vehicle from Serra Honda.
Nicol M.
4 out of 5
8/12/2025
The service was awesome! Dwaine was very nice, and also was able to fit me in at such late notice. I love Honda Granville
Raja A.
5 out of 5
8/12/2025
Dwain is always above and beyond to help customers.
Mark M.
5 out of 5
8/12/2025
Outstanding service! There's no other place I have my vehicle serviced and it's because of individuals like Cale. Always super thorough, engaging, professional and helpful.
Shirley T.
5 out of 5
8/12/2025
Great job
Wesleigh C.
5 out of 5
8/12/2025
Cale is always wonderful to work with!
Mary D.
4 out of 5
8/12/2025
Dwain is always great to work with. Very friendly and pleasant and knows his service business.
Jorge M.
5 out of 5
8/12/2025
Cale, great customer service and does really good explaining and answer all the questions. Cale seems happy all the time!!! Great expirience
La Jean.
5 out of 5
8/12/2025
Excellent service Thanks
Ryan S.
4 out of 5
8/12/2025
Connor is the man. Always great communication and knows what I’m looking for!
Ashley B.
2 out of 5
8/12/2025
We bought a brand new van from you less than two years ago and it’s already been in the shop 4 times. The latest interaction we were told the breaks needed to be adjusted at barely 20,000 miles with no explanation as to how breaks would need attention after such little wear. Overall feel very frustrated with the lack of explanation by Cam of what cause this issue and the overall poor warranty coverage. Would not recommend a Honda moving forward after these past two years of issues and now a break issue.
June R.
5 out of 5
8/12/2025
It is always a pleasure dealing with Dwain. Today was just another such experience.

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