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Real Reviews From Verified Customers

Service Center Review Summary

5 star 10073 reviews 68%
4 star 3638 reviews 25%
3 star 332 reviews 2%
2 star 374 reviews 3%
1 star 428 reviews 3%
Review Us
Carl S.
5 out of 5
8/16/2025
David was very professional and the service was first class.
Sharon R.
5 out of 5
8/16/2025
Good job, good communication and very friendly people.
Douglas W.
5 out of 5
8/16/2025
Excellent customer service - fair, honest, good communication throughout the process.
Sharon B.
5 out of 5
8/16/2025
Serra Honda has the best customer service.
Katharine W.
5 out of 5
8/16/2025
Cam was absolutely wonderful. He answered all my questions and had a friendly and welcoming attitude which put me at ease. He deserves a raise!
Adrian C.
4 out of 5
8/16/2025
Dwain always delivers the very best in service which reflects a great deal towards your Honda dealership! I won’t go any place other than your dealership, so long as Dwain working there. He is a very important person with regards to meeting very high customer satisfaction. I’m waiting to see when Honda will start selling the new Honda Fit/ Jazz hybrid for 2026 or 2027. It a big hit in Europe and Asia and I certainly don’t understand why they dropped it from the North American market.
Nanette T.
4 out of 5
8/16/2025
Was treated very nice and made me fill important. Thank you very much for asking
Carol P.
5 out of 5
8/16/2025
He answered his phone promptly. Explained how things were going to happen.
Hannah W.
2 out of 5
8/16/2025
Cam was very helpful and to the best of my knowledge all of the PM work was done properly. The problem is that the one repair that I needed was not fixed. I left with the same 'click' that I started with and for which I believe I was charged a diagnostic fee. Where do we go from here?
Barbara S.
4 out of 5
8/16/2025
Everything was fine!
Donna B.
5 out of 5
8/16/2025
From beginning to end, everyone was so courteous and kind. I really appreciate your wonderful service.
Janet S.
5 out of 5
8/16/2025
I had an excellent experience with the service here.
Craig M.
5 out of 5
8/16/2025
They got us in quick and turned the service around quick. No hassle!
Gregory W.
4 out of 5
8/16/2025
Fantastic. Love Kale
Marvin R.
4 out of 5
8/15/2025
As always, Conner Allen was great. He listened, he followed through and our problem has been resolved.
Steven K.
5 out of 5
8/15/2025
Conner Allen has always done a great job of taking care of our service needs
Bob D.
5 out of 5
8/15/2025
Service writer was excellent! Very, positive, informative and personable.
Bradley D.
5 out of 5
8/15/2025
Everything was great as usual! Thanks Cale for the great service!
Jodi T.
5 out of 5
8/15/2025
Excellent customer service with Conner Allen !
Grace F.
3 out of 5
8/15/2025
Cale was wondering to work with. He also left a print out in the van with the breakdown for the 105k mile maintenance that is coming up. It is so nice to be able to plan for cost.

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