Service Center

Real Reviews From Verified Customers

Briar P.
5 out of 5
1/13/2026
Dwain was warm, welcoming, and informative. Thank you for your help today!
Lori G.
5 out of 5
1/13/2026
Great service.
Linda T.
5 out of 5
1/13/2026
Cale always takes care of me!
Dorene A.
5 out of 5
1/13/2026
I really appreciate the team at Honda Grandville Michigan
Gregory W.
4 out of 5
1/13/2026
Really appreciate that I was able to drop my van off overnight and then it’s ready for pick up the next morning! Dwain is awesome. He consistently exceeds expectations!!
Joshua G.
5 out of 5
1/11/2026
Everyone I have to go there always get great service.
Melinda B.
5 out of 5
1/11/2026
Cale had excellent customer service service and was very helpful with everything. Thank you very much!!
Therese V.
1 out of 5
1/11/2026
Did not have a tire in stock for my 2025 Honda HRV. It would have to be ordered and would take 3 days. Ended up going to Discount Tire.
Jeanne D.
5 out of 5
1/11/2026
He was very nice and the service was good
Thomas G.
4 out of 5
1/10/2026
Davin provided excellent service and ordered parts for my running boards
Mark F.
4 out of 5
1/10/2026
Cam was extremely communicative and open about the process. He ensured we understood everything that needed to be done with our vehicle and the expected timeline. He even personally drove our vehicle after a transmission software update to ensure that issue had been resolved before moving forward with other costly maintenance and repairs. The final price also came in slightly under the quote which signals to me honesty and a conservative approach to costing out proposed work. Look forward to working with him and the Serra team in the future.
Bruce R.
4 out of 5
1/10/2026
Conner did an excellent job for us. He was courteous and friendly. He communicated well. He brought us in for service and got us out again very efficiently. As best I can tell, all the required service work was completed with no issues.
Linda C.
4 out of 5
1/10/2026
Everything was good. Got a lot of reading done, was warm and had a quiet place. Thanks.
Janet L.
5 out of 5
1/10/2026
The repair was done efficiently and promptly!
Gary D.
5 out of 5
1/10/2026
No concerns-work done as expected
Justin B.
5 out of 5
1/10/2026
Dwain is awesome. Promote the man.
Patricia S.
5 out of 5
1/10/2026
Very efficient. Very professional. I will see you again in 5,000 MI
Rachel S.
5 out of 5
1/10/2026
Thanks Dwain, you’re the best!
Sheila L.
5 out of 5
1/10/2026
A class act
Hatsady M.
5 out of 5
1/10/2026
Everything went well. Excellent service. Thank you so much

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