About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 10073 reviews 68%
4 star 3638 reviews 25%
3 star 332 reviews 2%
2 star 374 reviews 3%
1 star 428 reviews 3%
Review Us
Dresha S.
5 out of 5
3/1/2026
Connor is always friendly and professional when I need to come in for a service. He is thorough in explaining details and procedures for whatever needs to be done.
Aaron L.
2 out of 5
2/28/2026
The service writer used scare tactics to try and earn more work. He also miss quoted part as well as lie about what the tech could see. Example on a visual inspection the said my timing belt had cracks in it. It is physically impossible to see the timing belt without doing major disassembly. Second example of wrong parts would be telling me my rear control arms are disconnected from my vehicle when my swaybar links were disconnected two drastically different things. If this is the kind of service you guys offer I would hate to be an uneducated customer. I like the technician videos though they’re pretty honest and truthful. Too bad the service writer isn’t or just doesn’t know any better.
Johanna M.
1 out of 5
2/28/2026
Paid for an issue that was supposedly fixed. When I drove the car, the problems still arose. Took the vehicle back and was told that it was fixed. After leaving the car there for inspection, was told the car needed $5000 worth of work done additionally. Was not satisfied nor pleased with the experience.
Valentina K.
5 out of 5
2/28/2026
Cam is always helpful, listens and explains things so that I understand . Great personality!
Eric G.
5 out of 5
2/28/2026
Service was done on my vehicle and finished on the same day. Well done with no surprises. Thanks
Corbin E.
4 out of 5
2/28/2026
Phil was extremely kind, helpful, and honest throughout our entire interaction. My experience with Serra Honda has been very positive - my car has always been well cared for and I’ve been treated fairly. Phillip was very open with the price breakdown and knowledgeable about the work my car needed
Jesse T.
5 out of 5
2/28/2026
Philip Price was great to work with. Thank you
Gregory J.
5 out of 5
2/28/2026
Conner did a great job!
Mitch Z.
5 out of 5
2/28/2026
Prompt service!
Susan C.
2 out of 5
2/28/2026
When I scheduled the service, I stated no engine oil change, no wiper refills, and no tire rotation. When I called to confirm the appointment and service, I again said no oil change, wiper refills, or tire rotation. When I dropped the key off after hours, I wrote on the envelope no oil change, wiper refills, or tire rotation. When I picked it up, I saw I was being charged for an oil change and wiper refills. Conner apologised and removed the charges, but now I have mystery bulk oil in my engine and a crappy oil filter to boot! To make matters worse, I discovered that all the washer fluid was missing (why?) and the coolant reservoir is under filled (way below the minimum line). So I guess it’s my responsibility to replace the washer fluid and add some coolant to the reservoir. I hope the transmission fluid was filled correctly. Not at all happy about this service.
Katie R.
4 out of 5
2/28/2026
Davin was great and I really felt like he took his time to listen to my questions. He explained everything thoroughly and didn’t seem like he was trying to rush me through the service.
Michael S.
4 out of 5
2/28/2026
Professional. Speedy.
Leshay W.
5 out of 5
2/28/2026
Cam always seems very genuine and I always appreciate his help.
Toni W.
5 out of 5
2/28/2026
Thank you, excellent service! Much appreciated!
Robert L.
5 out of 5
2/28/2026
Conner and your technical team finished my service work in a timely, thorough manner. I appreciate that!
Blake K.
5 out of 5
2/28/2026
Davin, Cam and Cale are awesome! Always a pleasure working with these guys.
Sandra J.
5 out of 5
2/28/2026
The entire experience was awesome! I have never experienced this in my 48 years. I have bought 2 cars from Serra Honda but not the service bay. Camden is awesome!!!!! Thank you ????
Michael F.
5 out of 5
2/28/2026
Cake is always professional and helpful.
William B.
5 out of 5
2/28/2026
Service done quickly and professionally
Alfred M.
4 out of 5
2/28/2026
Cale was Great and keep us updated on service .Love the video on work being done Great Experience for 1 st time service at this dealership for my Ridgeline

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.