Steve was very polite and attentive
Very happy with my service. I will be back
Steven was great. He offered suggested services but wasn’t a hard sell, which I respect.
Steven promptly attended to me and very pleasant. I was very greatly satisfied with his service..
thank you
He was able to schedule additional items that I did not tell him about during initial call. Also he explained each item and gave all pricing estimates.
Bob went above and beyond. I have complete trust in him, his service and his explanations to me above the service. He stayed beyond closing the night before Thanksgiving to ensure my car was safe, the service by him and his team was exceptional and the outcome was extremely successful. Thank you to Bob.
I’m very pleased. My 2010 til looks like a brand new car Thanks
Steve was very good to work with!!
Friendly, prompt, attentive
Bob was great! Looking forward to working with him in the future.
The service was performed in a very professional and timely manner.
The car was waiting for me when I arrived at the dealership.
Excellent service as always.????
Communication and knowledge were excellent. Thanks for an excellent service experience.
As I mentioned to Steve today, this visit was less satisfying than usual. I had an 1130a appointment for a tire replacement..and ended up leaving the dealership at 2 hours later. I understand there was a little delay with UPS delivery. Steve kept me posted and offered a ride somewhere if needed. I needed to get on with my work day so unfortunately that wasn’t going to be helpful. The cost was also higher than I was quoted the day before... close to 50%.
Thank you for asking.
Service Manager Steve was very accommodating as I did not have an appointment.
He got me in and technician Ross was excellent.
Ross fixed what I had messed up and insured my safety by inspecting and confirming the wheels I had brought in were not sized properly.
I then spoke to Tim who assisted with ordering the right size wheels and tires.
Great staff and customer service
Stephen was great to deal with.
The two individuals that helped me with my purchase, Nate Mills and Andrew Lawrence we’re very helpful and very kind. I would definitely go back to Northeast Acura in the future to purchase another vehicle and I will recommend people to shop there If looking for a vehicle.
Everything went very well, I was very happy with the service. I enjoy coming over to get my car serviced by the Northeast Acura people. I know they are going at what they are doing. Thank You . Fran Reardon
Steve was great. Explained everything clearly and answered all my questions. Felt like I was in good hands
Way too expensive for an oil change and tire rotation. The inspections were welcome, but really, for a car with 15K what does anyone expect to find?
Otherwise, you provide excellent service. Other than price, I have high regards so far from Northeast Acura.
Thanks,
Jim Luther
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