Stephen kept me updated through out my full day of service. Explained my bill fully. Listened to my side of things and arranged for a loaner. Although there was something on my seat from mechanic
I was very satisfied with my service appt. I appreciate being informed of the cost of the service prior to service being performed. I also appreciate being asked if I had any questions or concerns.
Bob, was very helpful for start to finish
Thanks Steven for getting me in and out quickly.
This Acura Dealership is the best ever!!!! Been going to you for years! Great dealership, wonderful employees!!!
Yes. Steve was attentive to assisting me with my needs on my new vehicle, and answered my questions that I was unsure about. Great service without a hassle! ;-))
Always there to go BEYOND EXPECTATIONS! I came in with a question and ended the 45 minute wait with my Christmas Bow securely affixed to my front grill! WHAT A TEAM!
My car needed an emergency repair while I was in the area on business. I called my trusted Service Manger at Herb Connelly Acura in Framingham, MA, Jim Brown, and he helped diagnose the potential issue and made some calls for me to this dealership. When I got there Bob provided me with service and care just like what I can always expect to receive from Jim. It couldn’t have been easier despite a snow storm and working around my stressful business schedule. Thank you for outstanding service. I’m so glad that I’m an Acura owner ????
I appreciate Steven's open and plentiful communication.
Extremely pleased with how quickly an out end of-stock part was ordered and received. The service writing team kept me informed every step of the Way and arranged for fast completion of the repair. Thanks and good holiday.
Excellent Service Today Ryan was Great.
Ryan was excellent. Attentive polite informative.
Steve was great to work with and very efficient.
Robert McGrath answered my questions, was thorough explaining service to be completed and went over the bill in detail. He also helped me with a technical problem I was experiencing with the phone. Robert is very professional and an excellent representative of the ACURA product.
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