Great Service as usual. Always can get me in. The car wash makes a difference and a nice place to do some work.
Courteous, prompt service. You folks are a “Class Act”
Sabrina was very friendly, wait time was minimal and this was a positive experience and would highly recommend northeast Acura.
Very professional taking care of clients.
Robert is great!! He is knowledgeable and courteous. He is an asset to your company.
Stephen took care of the issue and did it expeditiously. Pleased with him. However, if prior Northeast Acura would’ve listened to me the problem would’ve been fixed since last year. It would’ve saved me a bunch of time, appointments, etc... Not happy that it took so many appointments to get a simple fix done.
Bob is friendly and easy to work with.
Very friendly & helpful. Was sure to keep me informed during service with any updates. Much appreciated!
Great service and overall experience. I'll be back
Your team is top notch. Professional, courteous and appreciative of all the effort.
Treated properly
Vehicle looked at for recall
Although nothing done
Sabrina was very knowledge and courteous. I had as battery problem and no appointment, but she quickly got my car into the shop where repairs were promptly made. A very good experience.
I was fully informed before and during the service, with respect to both the issues and price. Very happy with the work and the Acura employees.
Handled with courtesy and prompt service.
I have always felt and will continue to feel as though I am not treated as an equal wanted or a quality customer with Acura. My first purchase was a used vehicle and unfortunately it has caused me to never want to buy a car from Northeast Acura again!!! The service I received is subpar. I am always told that it is because the vehicles old this is why I have these issues and if that was the case then they should’ve never sold me a old vehicle with issues.
I bought an extended warranty and I believe that they are giving me low budget secondhand parts instead of genuine Acura parts. I feel extremely discriminated against and not part of the Acura family. I will never purchase a vehicle from them again new or used.
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