Stephen was very thorough but in a good way, not a taking too long way. Great job again.
Chris is always a pleasure to deal with! He is a great member of your team!
Thank you for going above and beyond with service!
Very satisfied with Victoria and the way she treated me! She is very friendly and professional! Thomas Z
Disappointed that Acura did not disclose the fact that the oil consumption test would actually just be an oil change that you have to pay for yourself but the service from Victoria and everyone else we had contact with at north east Acura was fantastic. I would also like to note that the dealership in wappingers falls attemptemted to defraud us by telling us that we needed to to replace the rear main seal as that was the reason my car was losing oil. Northeast Acura in Latham confirmed that the rear main seal was NOT LEAKING AT ALL!!!! The Wappingers Falls Acura dealership should be investigated, we will be calling to file a complaint about this
Stephen was very friendly, professional, and quick and ready to help!
Always a professional setting and all is explained before job is done and after it’s finished
Victoria, was very professional and kept me apprised of the status of the service being performed. She answered all my questions and was very knowledgeable of the vehicle and the service being provided.
Thank you for excellent service?
Very happy with parts and service
Chris is the most capable service advisor I have worked with.
Details were not explained accurately to me which caused a charge I couldn’t afford. The manager took care of the charge however the situation left me feeling very upset for hours after. Even when I booked the appointment the details about the decal weren’t explained clearly.
Very professional and helpful
Always treated as a "valued customer by the entire operation, especially Chris and Steve. Loved the special visit with my wonderful technician today, too. Many thanks to all!
Chris is always so great to work with, knowledgeable and helpful. He is responsive and I am always happy when he is the person to come out when I drop my car off!
Ryan has been great throughout the past month while my car has been in service department. He has gone above and beyond to do what it takes to make sure my car gets repaired. I appreciate all his efforts and patience
The service provided by Chris Collins was expeditious and professional leading to a very good dealership experience.
The work was completed in time promised. Waiting area clean and comfortable
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