Service Center

Real Reviews From Verified Customers

Christina C.
5 out of 5
8/2/2020
Always top notch service!
Harvey S.
5 out of 5
8/2/2020
Great service
Tamah F.
5 out of 5
8/1/2020
The Service Dept is why I keep buying Honda’s. They are the best!
Jose M.
4 out of 5
8/1/2020
Melissa Grasso is superb
Daniella A.
5 out of 5
8/1/2020
N/a
Julean A.
4 out of 5
8/1/2020
I called as soon as maintenance light came on. Saratoga Honda took me right in. I love the excellent customer service!!
Paul G.
4 out of 5
7/31/2020
Cam and the gentleman that sits to his right were very helpful!
Christine G.
1 out of 5
7/31/2020
There was a major issue with my car. I had asked the service advisor to tell sales to call me because I was in the market for a truck. Four hours went by and never heard from sales so I called a Ford dealership and purchased a Ford F-150. I am not sure why my timing chain went on my 2012 Honda. My 2004 never had an issue with the chain.
Spencer C.
5 out of 5
7/31/2020
Melissa in service Was attentive and knowledgeable, she addressed my concerns about my vehicle! She is an asset to the company. I value Honda’s Values And will Continue To purchase vehicles from Saratoga Honda Spencer C
Haley S.
5 out of 5
7/31/2020
Tom is always thorough, professional and friendly. Appreciate is attention to detail.
Jenny Q.
1 out of 5
7/31/2020
My Insight has a recall due. I called to make an appointment to have it taken care of BUT when I arrived and went to the service desk, I was advised it would not be taken care of because the part wasn’t in stock! I had another person follow me from Latham so we were both inconvenienced and the work was not done. Why scheduled the car to be serviced if the part isn’t in stock?
Thomas P.
5 out of 5
7/31/2020
Excellent service advisor. Very helpful , complete and professional
Scott M.
4 out of 5
7/31/2020
My only concern was the 15 min wait time on the phone. However, that aside as always friendly, helpful.
Daniel D.
4 out of 5
7/31/2020
On the invoice when showing siminiz (?) product being used inside and outside, would be helpful to note that in parentheses. The invoice itself for me made it seem only the outside was done. Just for clarity.
Brian D.
4 out of 5
7/31/2020
Yes, it’s okay to email/text me with a survey
Phil K.
4 out of 5
7/31/2020
Never disappointed when I drop off my Honda Ridgeline at Saratoga Honda. Tim and Melissa are great. A plasure to do business with.
Elizabeth M.
5 out of 5
7/31/2020
Very efficient and quick !
Edward M.
5 out of 5
7/31/2020
Excellent service very pleased
Michelle S.
5 out of 5
7/31/2020
I always receive excellent service at Saratoga Honda and that is why I continue to return to them for all my service needs!
Marsha D.
5 out of 5
7/30/2020
Great service, as always. Thank you Saratoga Honda!!

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