He was very helpful and courteous. That has always been our experience with Saratoga Honda’s service department for the past 16 years.
Friendly service and nice facility
Kyle has exceptional interpersonal skills; when the bill was more than expected due to unforeseen mechanical issues that needed to be addressed, he truly did everything in his power to make me feel valued and supported, honored and appreciated as a long-time customer. The men at Saratoga Honda are extremely service oriented and committed to customer satisfaction. Thanks to Kyle, I’ll continue to service my vehicles here.
Great service and quick too.
Jorden was phenomenal! She is an asset to the Saratoga Honda team. She is professional and knowledgeable in her job. Her friendly and competent nature put me at ease. I’ll be asking for her personally for my future appointments.
You’re welcome!! Thank you!
She kept in touch with me all day long on the status of my vehicle... I can totally appreciate that I wasn't sitting in limbo it was great keep up the good work
Prompt and courteous attention
Thought that all filters were covered on the VIP service package that we purchased. Given that and the fact that the car is still under warranty, I was surprised that the filter service came up so quickly at a cost of $100+. Needless to say, we did not opt for that service.
I was promised 45 min and they did in 36 so the way I see it you guys owe me 9 minutes of down time????
Jordan was awesome!! She was very professional and super nice. Keep up the good work! And a big thank you to the manager for keeping my bag while I went for a walk, it was reassuring to know my belongings were safe.
I have dealt with Tom multiple times for the service of my vehicle. He is always courteous and polite, regardless of how busy they are.
I needed a ride to work and had a great young man run me over. You hired right with him! Lisa D
Every one was very nice and friendly. The cost was ridiculous for the power stirring and brake pad quotes. I went to get a second opinion and they laughed at my quote. Lol They did the brakes for $228 cheaper and quoted $688 to fix the power steering stuff. He also said that I didn't need a rack at all and they didn't know why I was told I needed a new one. They said it was in perfect condition. Also they said that the failed inspection should not have included the brakes because technically according to NY state law standards, the brakes pads were close to not passing but as of today should have passed. I most likely will never get services from there do to over pricing and false diagnosis.
Gary was great to deal with!
Staff was very cooperative
Very good service, nice lounge for waiting while wirk is being accomplished, they answered many questions i had, did a complementary car wash, aand today i waxed the car while it was still fairly clean, nice place you have there, I'm a big honda fan,very happy with alloy wheels,and toms programming for different tpms sensors????
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