After oil and filter work done
Red flashing a car shape
Coming on and off on the front console
I’m very disappointed
Now I have to go back to have it fixes
Wasting my time…
Carlos was very thorough. He called me throughout the day to keep me updated on my vehicle’s progress.
I’m very pleased with the service I received today, Carlos (and the rest of the team) was very professional and helpful.
My vehicle was ready at 11:58am and I waited over 1hour and a half to find out it was ready. It if wasn’t for me asking if my car was ready my wait would have been longer. Apparently my service advisor went on his break and forgot to advise me. Poor customer service!
It was a great experience, the service was good and Carlos was very straightforward on the repairs that it needed to be done. Thanks for the help
I am very satisfied with the service that you rendered to me by Mr. Tony Fears Jr., thank you very much.
I had tire rotation and wheel allignment. If i go to personal auto repair shop it only takes less than one hour and cheaper than dealer. I visit dealer cuz i trust dealer maintenance more than regular repairshop . Today for a maintenance it took 3 hour and 30 mins. I know all of you are very busy but for customer its not going to be excuse . I wasted my time for waiting and late for my work. Today will be my last time to visit dealer for car maintenance. I dont want to waste my time.
Great service. Great attitude .
Brian was of great help relaying all the information in regards to my vehicle repair.
Jamie was fine, but I had to wait over 25 minutes while a service manager conducted a meeting with his staff. You seem to need a service manager who understands the meaning of the word “service”.
A service REP like Mr. Nava should be rewarded for his exceptional customer service. This gentleman is irreplaceable. He truly cares for his customers and goes above and beyond to meet their needs.
They finished the job earlier than the estimate time.
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