My first maintenance with Nissan was great experience. It’s mt first car & around holiday time, so whatever money I would’ve spent is going towards my son since this was complimentary. Miguel was awesome. He made sure I understood what services were being done & answered all my first time questions & curiosities! I’ve always had a great experience with this location but if I come back, I’d want to come to Miguel! Thank you!
Eric was very good and courteous. Thank you very much.
Thank you for taking care of my car
Tony Fears was there for me once again! I hadn’t used my windshield wipers for a while since we haven’t had rain and so when I needed to use them they were bad. I called Tony and asked if he could help and of course he said yes! I was in and out in a few minutes and even caught a special!Great job as usual!
Very professionally,and very helpful.Will be happy to visit again.
Exceptional service experience with Luis. A++ Thank You
Eric is a EXCELLENT service representative and asset to NISSAN.
My service with Eric Adamson has been exceptional since we met. I appreciate his attention to detail, his recommendations and honesty. As a former car salesmen, I understand what the service department should do for the customers and Eric goes above and beyond. I’m note sure if anyone enjoys bringing there car in for service; however, I enjoy talking to my service rep. because I’ve been assured long ago, it will be done correct.
Maybe manufacture better reliable cars. This vehicle has caused headaches since i purchased it. Few years ago your staff was very rude and unempathetic and making unnecessary statements and comments; when i took it in for a recall and check ingine light to a 2013 brand new off the lot altima. I'm in the market for a new car, but purchasing another new nissan is not something I'm contemplating. This lemon was purchased in mission hills, customer service in Downey is pathetic, rude, ambiguous, and unprofessional. Cerritos pays and service(only) seems they've improved so keep up the good work. Christian, thank you so much for your professionalism, knowledge, and customer service skills.
These are not tirades
Tony is always cordial punctual and informative
I purchased this car for my daughter from you less than a year ago and have had numerous problems and reasons to bring this car in for service. Lately it had been failing to start and out if fear it would stall st a dangerous time, I requested it be checked, not only was I told there was a $136 charge I was given SARCASM. With the numerous times we've had to take the time to bring this car in, I didn't appreciate this lack of customer service or compassion.
Very good Chris was awsome.
Excellent service with Jonathan ortiz .he's the best and looking forward for the next service of my car.very highly reccomended.
I was shocked by how easy he made everything. Thank you for alleaviting the stress through this process.
Jonathan delivered excellent, prompt service with a smile
All ways a pleasure to take my car whith them
Mr Nava is an exceptional customer service person.
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