professional and friendly
Service is always really satisfactory and fast I really recommend the Cerritos Nissan location they are really helpful.
My boo boo caused this radiator error. However, Tony as usual came to the rescue. Thank you for his as always exceptional service.
Jaime was very professional and explained everything to me in laymen term. Thanks!
Excellent Customer Service
Kenneth was one of the main reason why I keep coming to Cerritos Nissan, I have a few dealerships closer to me but choose to drive thus far for the great customer experience he promotes. Thank you Kenneth happy holidays!
Brian was awesome highly attentive. I was not pleased it took one hour to Nissan Cerritos to find keys to move my car. When I did get my vehicle the check tire pressure light was still on. I had to come right back and get it fixed. I'm grateful you comp the tire service and I have a complete car detail forth coming. My day was ruined and I missed my appointment.
Eric provides excellent customer service
Eric was very friendly and helpful. I will ask for him in the future.
Excellent service Jaime ,thank you
Well taken care of this morning. Thanks
Great customer service and very detailed on regards to whats wrong with the car.
He is always very helpful and hands on. Communicates with me first to go over what my car is in the need of or what service they are going to do. Truly appreciate his customer service.
Tony is awesome! He’s the reason my husband goes only to Cerritos Nissan for service. His first appointment happened to be with Tony and since then he’s been a loyal customer. The one time he wasn’t able to get an appointment with Tony, he was sitting in the waiting area and Tony walked by and greeted him by name. My husband was impressed that he knew who he was, considering he didn’t have an appointment with him.
When I bought my Nissan, my husband told me to go to Tony. At first I was like who cares, what’s the difference? My first appointment with him, I pulled up to the curb and he was waiting there to greet me. He was super friendly and genuinely cared and listened to my concerns about the weird noise my car was making. And in the end they were able to pinpoint the cause and fix it. Now I’m a loyal customer too!
Kenneth Vazquez has always been awesome, but cannot say the same about your sales department. I have been a loyal and punctual payment customer for almost 10 years, and, I have always been promised my rates would improve, as long, as I made my payments on time. Well, each time I have gone in there to check, I am presented with higher rates, similar rates, and higher payments. It is very disappointing that a customer of 10 years cannot improve his circumstance with your company.
Kenneth Vasquez was just very kind And **** in explaining what was going on with my car. ????????
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