Always a pleasure working with Eric.
He did a great job accomodating what i needed for my car. Great customer service.
I received excellent service by Mr. Hidalgo and because of him I will be coming back. Dealerships need more people like him.
Jonathan was courteous, professional, and easy to work with. He was very helpful in getting me connected with the appropriate assistance I needed and very understanding about my issue with the sales and financing departments.
Very professional service. Knowledge and friendly service advisor. I had a great service experience.
Ken is the best. He’s always helpful
I believe the man who helped me was named Mike. Did i get wrong persons survey?
Jonathan was friendly and made the experience very easy. Service was done before i knew it.
I always get Outstanding service at Cerritos Nissan with the help Eric Adamson!!
Kenneth was great ..he took time to explain everything and was very helpful.
Takes too long to get an oil change(one hour and half?)
The customer service was awesome but the car is still making the same noise.
Really happy with Brian’s customer service!
Mr. Eric Anderson is an exceptional Service Technician. I appreciate his advice and the attentiveness he provides when I need help with my Juke. Eric goes the extra mile to make sure my needs are met. Eric especially came through when I realized the paint on my car had been damaged, chipped a bit during the Zaktech coating today as I stopped to get gas I notced and immediately took a picture and phoned Eric, he asked me to text him the picture of the damage and said he would speak to his manager and call me back. He called me right back as promised and put me at ease, giving me the confidence, that this problem will handled and be taken care of, as he has done time and time again. Thanks Eric! This man deserves a promotion and/or a raise!!!
If it were not for Ken, I would have given up on Cerritos Nissan based on my previous experience with another service advisor that is no longer there. Ken is patient and is really invested in providing top notch customer service. I always leave feeling very satisfied when I have Ken as a service advisor. He’s a keeper!
Joshua was very attentive and he listen to my concerns. Because of his service I will return for future services.
My experience with Tony is based on mutual respect and trust and with being said I can count on him to have my car ready when promised and also knowing that the repair was carried out in a competent manner.
My experience with Mr. Jonathan Ortiz was great and trustworthy.... thank you
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