The experience was outstanding Best service ever
Mike was incredibly helpful and detailed with the service and to help understand the on-going issues.
My only complaint is it took 3 hours for a simple oil change on a Thursday afternoon (non-weekend), but maybe they were backed up with cars. I waited in the main lobby for the first 2 hours expecting it to be done in an hour and a half (my estimate given). I would have left and came back if I knew it would take double that time.
Tony is the best and most important he is honest.
Excelente customers services
Service men was nice but not very friendly. Too many appointments seemed to be booked at once. Lack of communication from salesmen. Service took 5 hours. I dont mind that. I message would be of been nice. Took forever to pay for my car. One nice gentleman helped me because my servicemen had too many customers.
I got a same day appointment for a concern we discussed before. He had it checked out fir me @ no charge & we have a plan moving forward. Reaffirms my trust in hin.
Was very helpful and informative!
With mileage at 7,516, my service representative suggested that I get a new in-cabin microfilter. I agreed to have it replaced. I later discovered from the Nissan service schedule that the filter doesn't need replacement until 15,000 miles.
Eric is always kind and very knowledgeable!
Jaime R. Nava represents Nissan well. He is professional, personable and thorough. I feel at ease, when I have brought my vehicle in for service.”
Jaime is great! Very personable and communicates well.
There is still squeaking when I reverse my car.
Jonathan Ortiz was an amazing associate and my experience at Cerritos Nissan was good. Thank you guys !!
Excellent customer service experience!
He was very attentive and understand of what my car need.
Windshield got broken while Sub assembly was being replaced on the CVT...Still waiting for Peter, a Manager to contact me...Peter said he was going to review sone videos and get back to me after the Holidays...Still Waiting
Yes may i say that Ken is a great people person. He makes you put a smile on your face despite of what a bad day one may encounter. Great job Ken
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