Brian is a stellar advisor. He went o ER and beyond to make sure my experience was smooth and easy.
Great customer service from Jonathan, I will definitely keep asking to be booked with him for my next car services.
Mr Fears was very polite and professional! Even though the tech I was originally scheduled with wasn’t available, he still made sure my services were fulfilled and took the time to check on a rack for the top of my truck fot me. Thanks for having awesome employees that seem to take pride in the customer service being provided.
Mike always explains things
I was told by Mr. ****. Mr.Meyer would be contacting me regarding a complaint regarding damage by the dealer. Tis occured on Saturday 2/16/19. Still no call. I'm requesting a call from Management.
Tony is great and always helpful and frienly
Thank you Brian for your help!
The service rep was very helpful and it was not hard to get in touch with him when i followed up on the status of my car.
I appreciate your commitment to exceptional customer service! The Service provided by Brian was excellent. However, I did mention to him that your website App to generate appointments is very poor. While I promoted me the acknowledgment of the appt, it didn’t save it and it also didn’t notify me via email. I went to the dealership not knowing if I had an appointment or not. That portion definitely needs improvement.
Thank you for allowing us customers to provide feedback to make make ALL of Cerritos Nissan better!!
MARIO G
He was very nice and helpful
I was very pleased with the service Eric gave me
No comments at this time except that he is always attentive on customers needs and he's able to recommend needed services.
Alway 100% service thanks
My service person Kenneth Vasquez answered all my questions and concerns very professional, I would definitely recommend Nissan for your car needs.
Conpleted in a timeky manner
The best service I ever had period!!
Outstanding customer by Jaime. He answer all my question
that I had about my Nissan Rouge. Thank you.
Once again I was treated professionally and the work was complete.
Service was ok, mike **** is very dry. He change the price of the tire rotation when I presented a coupon I have received for the oil change which I tought was very unprofessional, but I understand because they work by commission maybe idk. He also charge me to change the battery for my keys which they have never charge me for .. Iwhen i ask him he said we always charge so it’s 12 dollars.. and then to top it off he never called me to give me an update on my car. He said he did .. but why would I lie . I need it to change my air filter which I could have done but he never called.
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