Service Center

Real Reviews From Verified Customers

Kinshasa D.
5 out of 5
10/24/2021
Jaime was super professional. I would love for him to be my service guy every time I visit Cerritos ?
Terri E.
5 out of 5
10/24/2021
Jacob Vargas greeted me a smile and a professional hello. Jacobs service was exceeded my expectations.
Norihiro H.
5 out of 5
10/24/2021
very quick and easy!
Evelyn T.
5 out of 5
10/24/2021
It’s always a pleasure to come to Cerritos Nissan and see friendly faces!
Elizabeth T.
5 out of 5
10/23/2021
Jaime took excellent care of me. Great job!
Gloria B.
5 out of 5
10/23/2021
Ivan was very professional he has great customer service and I was very satisfied but the service provided for me
Stephanie C.
1 out of 5
10/23/2021
I left and went to another location and got full synthetic oil, tire rotation and a car was for $29.99. You charge too much!
Jennifer G.
5 out of 5
10/22/2021
Ivann was a great Advisor. He kept me informed of the status of my vehicle at all times and even brought a recall to my attention! Thank you Cerritos Nissan!
Rene R.
2 out of 5
10/22/2021
The service was terrible. My first appointment that was last week they told my husband to come back later because they had to eat lunch. So I rescheduled. When I first called all I said was I received information that cerritos was doin a recall the lady that set my appointment said it's called a "transition recall campaign" I have the letter for proof. I went to my appointment I showed Jacob the email and 3 times we went back in fourth he kept saying that the info was wrong and their only fixing the module so I left out . Then he says I can't take u home I said I was told I would actually have a loaner call he said no I can get u a Uber and only a uber and if it's not in 10 miles he can't take me so he checkes and it was 7 miles. They called me after two hours once they claimed to b finished my husband asked if they can put transmission fluid and they said no because the mileage was too high . Once we can to get the car the service time that went get my car was laughin at my husband n i n making because we were unable how we were being treated . Jacob didn't explain much told us we were wrong and the job was minor and if we needed oil we will need a $195 deposit
Jacqueline O.
5 out of 5
10/22/2021
Eric Adamson has exceptional customer service.
Veronica M.
5 out of 5
10/22/2021
Excellent service
DEAN P.
4 out of 5
10/22/2021
Tony did a good job getting my vehicle serviced in a timely manner. He also explained recommended future service to me for my vehicle to keep it running properly.
ELVA V.
5 out of 5
10/22/2021
Gracias Sr.Jaime Nava por sus atenciones.
Ray Daniel.
4 out of 5
10/22/2021
Pretty helpful and nice guy
Dante C.
5 out of 5
10/21/2021
Kept me updated while waiting. The service was done sooner than expected.
Hector A.
5 out of 5
10/21/2021
Very happy with the service and Brian was very helpful .. Thank you …
Jose L.
5 out of 5
10/21/2021
You did a very good job with repairing our mirror and the service was great. Thank you very much Jacob.
Maria M.
5 out of 5
10/21/2021
Excelente atención al cliente y muy buen servicio a mi carro muchas gracias por sus atenciones
Kimberly S.
5 out of 5
10/21/2021
Eric Adamson was exceptional in providing information about my Nissan.
Ian L.
5 out of 5
10/21/2021
Very satisfied, exceptional service and curtisy

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